Insurance
Click (or tap) any of the following links to learn about insurance in Dentrix Ascend:
Insurance Carriers and Plans
- Adding insurance carriers
- Updating insurance carrier information
- Customizing available procedures for insurance carriers
- Updating location IDs for claims
- Deleting insurance carriers
- Merging insurance carriers
- Changing an insurance carrier's payer ID
- Adding insurance plans
- Updating insurance plan information
- Setting max allowable fee schedules by location
- Handling duplicate insurance plans
- Moving insurance plans to another carrier
- Editing the deductibles and benefits of insurance plans
- Coordination of benefits
- Adding and editing insurance plan notes
- Inactivating insurance plans
- Reactivating insurance plans
- Deleting insurance plans
- Editing coverage tables
- Clearing coverage tables
- Replacing coverage tables
- Adding exceptions in coverage tables
- Editing exceptions in coverage tables
- Deleting exceptions in coverage tables
- Handling combined deductibles
- Editing payment tables
Patient Insurance Information
- Attaching insurance to patients
- Adding dependents to a subscriber's insurance plan
- Ending insurance coverage for patients
- Removing insurance from patients
- Updating a patient's met deductibles and used benefits
- Updating insurance information for patients
- Backdating coverage start dates for patients
- Changing the coordination order of a patient's insurance plans
- Viewing a patient's claim history
Eligibility Verifications
- Dentrix Ascend Eligibility Essentials and Pro overview
- Verifying eligibility statuses
- Viewing the eligibility status for an appointment
- Customizing the insurance eligibility list view
- Importing deductibles and benefits
Predeterminations
Claims
- Completing special enrollment forms for claims
- Processing unattached procedures
- Understanding how insurance estimates are calculated
- Creating claims
- Changing claim details
- Adding attachments to claims
- Removing claim attachments
- Splitting claims
- Deleting claims
- Voiding claims
- Creating secondary claims manually
- Processing unsent claims
- Sending claims
- Resubmitting claims
- Resubmitting rejected claims
- Customizing the sent claims list view
- Tracking sent claims
- Processing unresolved claims
- Processing dismissed claims
- Printing claims
- Reprinting claims
- Wrap claims
- Understanding claim statuses
Bulk Insurance Payments
- Entering bulk insurance payments
- Applying a bulk insurance payment to claims
- Editing claim payments associated with a bulk insurance payment
- Deleting claim payments associated with a bulk insurance payment
- Editing bulk insurance payments
- Deleting bulk insurance payments
ERA Payments
- Managing ERA payment options
- Managing ERAs
- Viewing the claims on an ERA
- Quickly posting a payment for all claims on an ERA
- Viewing the details of a claim on an ERA
- Quickly posting a payment for a claim on an ERA
- Manually posting a payment for a claim on an ERA
- Manually matching a claim on an ERA
- Removing an unmatched claim from an ERA
- Editing a payment for a claim on an ERA
- Marking an ERA as Incomplete
- Marking an ERA as Completed
- Viewing received ERAs