Dentrix Ascend Pay overview

With Dentrix Ascend Pay, you can process credit card payments in Dentrix Ascend, and patients can make payments online. The credit card processing features of Dentrix Ascend Pay are available as part of your Dentrix Ascend subscription. Worldpay is the third-party provider of the credit card transaction service.

Getting Started Guide

For information about purchasing, configuring, and using Dentrix Ascend Pay, refer to the Dentrix Ascend Pay Getting Started Guide.

Prerequisites

Before you can set up or use Dentrix Ascend Pay, you must have the following:

  • Worldpay merchant accounts - You should have one merchant account per location in your organization. To register for merchant accounts, contact Worldpay (https://www.worldpay.com).

    Tip: For help creating your Worldpay merchant accounts, you can contact a Henry Schein One product sales specialist.

  • Compatible credit card readers - Purchase credit card readers from Worldpay or Henry Schein One. Dentrix Ascend Pay supports the following payment devices:

      • Ingenico iSMP4

      • Ingenico iPP 320

      • Ingenico iSC Touch 250

      • Ingenico Link/2500

      • Ingenico Lane/3000

      • Ingenico Lane/3600

      • Verifone MX 915

    Note: If you have migrated from another practice management system (PMS) to Dentrix Ascend and already have card readers that match the compatible models for Dentrix Ascend, you must still purchase new readers. Card readers that you have used with another PMS will not work with Dentrix Ascend.

Setup

The following topics explain how to set up Dentrix Ascend Pay:

Usage

The following topics explain how to process payments with Dentrix Ascend Pay: