Making website payments

With Dentrix Ascend Pay, patients can make payments from your practice's website, and those payments are sent to Dentrix Ascend automatically.

To make a website payment online (patient does this)

1. The patient clicks (or taps) the website payment link on the location's website to proceed to Dentrix Ascend Pay's website payment page.

   

2. Enter the following information:

   • The patient’s Last Name and Date of Birth.

   • The billing Zip Code that is associated with the credit card holder's account.

   • A contact Phone Number. (Your office may need to call this phone number if additional information is needed to adjudicate the payment after it is received.)

   • The Payment Amount.

3. Click (or tap) Make Payment to proceed to the next page.

   

   Note: This page expires in 10 minutes.

4. Enter the credit Card Number, Expiration date, and CVV.

5. Select the I'm not a robot checkbox.

6. Click (or tap) Make Payment.

   The payment automatically appears on the Online Payments tab of your location's Inbox page in Dentrix Ascend, where you can assign it to the correct patient record and apply the amount to that patient's ledger. For more information, refer to the topic about adjudicating and applying website payments.