Including Attachments with Claims

Submitting a claim with attachments is just like submitting a regular claim except that you attach source files before sending the claim to the Batch Processor.

Watch this video to learn how to add attachments to claims.

Key Information

• If you are using Dexis to attach X-rays or oral images, you can only attach up to 10 images per claim. If you need to attach more than 10 images you must use the option to include a composed series of images.
• The narratives in the Remarks for Unusual Services on claims with attachments must be 80 characters or less. The claim's NEA number is transmitted with the claim and takes up some of the space that is available when sending regular claims.
• If you attach X-rays, you must modify the attachment information data to specify a date.
• If you import a Perio Chart, you must modify the Attachment Information to set the attachment type to Perio Chart.
• The Import File option is only for .txt files.
• The claim and the attachment must be selected and transmitted in the same submission, so you need to batch the claim and the attachment and send them together with the other claims. Do not send claims that have attachments directly from the Ledger.

Help and Documentation

• Sending attachments electronically
• Attaching Document Center documents
• Attaching images
• Attaching screen captures
• Importing and attaching files
• Importing and attaching Perio Chart exams
• Attaching files to non-electronic claims
• Attaching clinical notes
• Setting up claim attachment requirements
• Adding claim attachment requirements
• Editing claim attachment requirements
• Deleting claim attachment requirements
• Entering remarks for unusual services