ePrescribe User's Guide

ePrescribe allows you to submit prescriptions to pharmacies online. The ePrescribe features of Dentrix Enterprise are available as an add-on. The online access to ePrescribe is a third-party service provided by Veradigm (formerly Allscripts).

Purchasing licenses

Before you attempt any setup or configuration of ePrescribe, you must purchase a license so you can enable the ePrescribe add-on in Dentrix Enterprise:

Purchase ePrescribe licenses:

Call your sales manager.

Call the sales department at 866-624-4095.

Install Dentrix Enterprise 7.0 or later. To take advantage of all the functionality described in this guide, you must install the latest version of Dentrix Enterprise (11.0.4 is the current version).

Setting up ePrescribe

After you purchase a license for ePrescribe, you must set up ePrescribe before anyone in the office can use it. Also, you must give clinics, providers, and staff access to ePrescribe. The following topics explain how to activate ePrescribe and set up clinics and users to use ePrescribe:

Activating ePrescribe

Configuring clinic information

Configuring provider information

Important: Complete all the tasks above before a trainer starts the training with your office.

Enabling clinics

Adding users

Preparing for first-time use

Linking an ePrescribe account

Registering for EPCS

Important: If a provider has been signed up with ePrescribe previously and already has an active Electronic Prescribing of Controlled Substances (EPCS) account through Zentry (formerly Verizon) or ID.me, that provider must link his or her EPCS account to ePrescribe instead of signing up for an account. The provider will need his or her Veradigm (formerly Allscripts) security account credentials, which are the login ID and password associated with the provider's ePrescribe user account.

Adding sites in ePrescribe

Using ePrescribe

The following topics explain the workflow for opening, navigating, and performing tasks in ePrescribe:

Opening ePrescribe

Entering new prescriptions

Adding and editing allergies

Adding and editing problems

Updating patient records