You must be logged on to the Central clinic to add a user to ePrescribe. A user can be a provider, someone who can prescribe on behalf (POB) of a credentialed provider, or another type of staff member.
Be aware that the first time a user who can prescribe attempts to use ePrescribe, he or she must complete an identity verification process through Veradigm (formerly Allscripts; the third-party vendor that provides the ePrescribe services), which consists of filling out an online form. For more information about this process, see the topis about opening ePrescribe.
Additionally, if a user can prescribe controlled substances, he or she must complete a registration process for Electronic Prescribing of Controlled Substances (EPCS). For information about this process, see the topics about registering for EPCS.
Notes:
A trainer can assist you with adding users.
For information about editing and disabling users, refer to the topic about setting up clinics and users for ePrescribe.
To add a user
With an enabled clinic selected on the Clinics page of the Administration - ePrescribe window, click Users.
The Users page opens.
Click Add.
The User Details page opens.
Click the User search button 
to select a provider or a staff member.
From the User Type list, select the role of the user in ePrescribe: Doctor, Mid-Level No Supervision, Mid-Level with Supervision, Prescribe On Behalf, or Staff.
Important: A yield symbol 
indicates that required data has not been entered. If this symbol appears next to the Email, DEA License, DEA Lic. Expiration, State License, State Lic. Expiration, State Lic. State, or NPI box, close ePrescribe, enter the appropriate provider information, and then return to this point.
If the user needs full access to ePrescribe, select the Administrator checkbox to make the user an administrator in ePrescribe.
Note: If your organization has multiple providers who prescribe controlled substances, it is recommended that you have a user who is not one of those providers be an ePrescribe administrator.
Click Upload.
Important: After you enable a provider's user account to use ePrescribe, if the provider has been signed up with ePrescribe previously and already has an active Electronic Prescribing of Controlled Substances (EPCS) account through Zentry (formerly Verizon) or ID.me, ignore the step in the topic about preparing for first-time use. That provider must, instead, link his or her EPCS account to ePrescribe as explained in the topic about linking an ePrescribe account. The provider will need his or her Veradigm (formerly Allscripts) security account credentials, which are the login ID and password associated with the provider's ePrescribe user account.