Claims Manager overview

The Claims Manager provides you with an interactive way to review, track, and manage insurance claims directly in Dentrix. The Claims Manager allows you to work with an interactive aging report and view the status of printed and electronic claims. Electronic claims that were submitted through eClaims can display updated claim statuses through claim tracking write back. Claim tracking statuses appear in real-time, and you can see claim and NEA numbers.

Note: Claims with a zero dollar amount are considered closed and do not appear in the Claims Manager.

To learn more, click the following links:

Claims Manager window

Opening the Claims Manager

Searching for claims

Customizing columns

Using the Claims Manager side panel

Opening other Dentrix modules

Adding or editing Claim Status Notes