EDS (Electronic Dental Services) is a comprehensive suite of insurance and patient billing solutions that allows dental offices to improve collection performance at an affordable price. EDS integrates electronic claims, eligibility verification, billing statements and other services with leading on-premises practice management software.
Note: To use EDS, you will need to have a supported dental practice management software product (such as Open Dental, Dentrix Enterprise, or Eaglesoft) installed at your dental office. This EDS Help Center specifically covers the EDS integration with Eaglesoft.
Benefits of using EDS include the following:
· Electronic claim submission - You can send all claims from your Eaglesoft practice management software electronically to an industry leading largest list of payers, including claims that need to be printed and mailed, and manage those claims from EDS. This single workflow standardizes your processes for improved efficiency and provides faster claim reimbursement. It eliminates the tedious task of printing and mailing claims from the office. It also helps ensure that all your claims include all the required information, including attachments, prior to submission for faster reimbursement and fewer delays and rejections.
· Claim validation - Validation ensures that your claims include all the required information, including attachments, prior to submission for faster reimbursement and fewer delays and rejections. Using EDS, you can edit claims to correct any mistakes before they are sent.
· Electronic attachments - Add attachments to your electronic claims to speed up reimbursement while cutting down on paper and postage expenses. Payer attachment requirements are built into the claim creation process to streamline the workflow and eliminate the guesswork.
· Real-time claim status updates and tracking - EDS keeps you informed of the status of your claims throughout the adjudication process to eliminate phone calls and identify claims that are delayed. Conveniently search by patient name, payer ID, date of service, and so forth to make finding specific claims or groups of delayed claims simple and easy.
· Electronic Real-time Eligibility - EDS real-time eligibility service provides instant connectivity to leading commercial and government insurers. This service enables you to automate time-consuming business functions while improving patient service. Implementation is easy. Using your internet connection you will communicate directly with insurance companies.
· Electronic remittance advice (ERA) - ERAs shorten the reimbursement cycle, streamline the reconciliation process, eliminate paper, and provide faster insight into claim settlement amounts so that secondary claims or outstanding patient portion billing can be expedited for a healthier overall cash flow.
· Automated payment posting - The AutoPost feature reduces manual data entry for a more efficient and accurate payment posting workflow. You can tailor the fully customizable solution to individual customer needs, allowing the automatic posting of contractual adjustments, rejection notes, primary and secondary bill dates and commercial claim status notes. Detailed reporting provides visibility into the entire process during every step of the way.
· Patient billing statements - Clean and professional-looking billing statements are easy to read and provide clear information on patient financial responsibilities, resulting in a more effective process with higher payment rates and fewer customer inquiries. The electronic process eliminates the tedious process of printing, folding, stuffing, stamping, and mailing statements produced in house, saving money in the process. This also eliminates the need to maintain an inventory of blank statements and printer ink. National Change of Address (NCOA) verification ensures the accurate delivery of statements and reduces costs resulting from undeliverable mail. Customizable full-color designs allow you to reflect the brand and image of your practice.
To learn more about the EDS Bridge, click one of the topics below:
· Managing ERAs and automated payment posting
Last updated: 7/11/2024