Enabling electronic prescriptions for providers

If Dentrix Ascend ePrescribe has been enabled for your organization, you can allow providers to order prescriptions electronically by enabling electronic prescriptions for the corresponding user accounts. Users who are permitted to view non-electronic prescriptions can also view electronic prescriptions that have been ordered by providers using ePrescribe.

To enable electronic prescriptions for a provider

1. On the Settings menu, under Location, click (or tap) User Accounts.

   The User Accounts page opens.

   

   Note: To quickly locate a user account, use the Search box to search for a user account by the user's last name, first name, user name, or email address. As you type your search criteria, the list of matching user accounts is updated automatically.

2. Select a user account.

   The options for editing the user account become available.

   

   Important: Verify that the user's Last Name does not contain titles, suffixes, acronyms, or special characters (such as "Jr." or ", DDS"). These are not permitted by DoseSpot, which is the third-party provider of the electronic prescription service.

3. Select the Provider Info tab.

   

4. To allow this provider to order electronic prescriptions, set the Enable Electronic Prescriptions switch to Yes.

   

   Notes:

   • With the Enable Electronic Prescriptions switch set to Yes, the NPI # is required to save the provider's information.

   • If the Enable Electronic Prescriptions switch is set to Yes, when the provider is enrolled in ePrescribe, DoseSpot (the third-party provider of the ePrescribe service) assigns that user a Clinician ID, and that ID automatically appears in the Clinician ID box for your reference. You cannot edit the ID.

     

   • If the provider is already enrolled in ePrescribe in another organization, and is using the same NPI as in that other organization, DoseSpot reuses the Clinician ID from the prior enrollment.

5. Do one of the following:

   • If this provider is a proxy user (a provider who can prescribe non-controlled substances only on behalf of another provider), set the Additional Approval Required for Electronic Prescriptions switch to Yes. A proxy user cannot send a prescription order electronically but must select the provider whom he or she is acting on behalf of to enter the prescription. After the proxy user saves a prescription, the specified provider receives a notification that a prescription is pending, and then he or she can approve and send the prescription order electronically.

     Note: This switch is available only if the Enable Electronic Prescriptions switch is set to Yes.

     

   • If this provider is allowed to prescribe controlled substances, set the Enable Electronic Prescriptions for Controlled Substances (EPCS) switch to Yes.

     Notes:

     • This switch is available only if the Enable Electronic Prescriptions switch is set to Yes, and the Additional Approval Required for Electronic Prescriptions switch is set to No.

       

     • With the Enable Electronic Prescriptions for Controlled Substances switch set to Yes, the DEA # is required to save the provider's information.

6. Click (or tap) Save.

Please Wait: Unless the provider already has a Clinician ID from a prior enrollment, DoseSpot must approve the provider's account. The approval may take up to 24 hours. Until approved, the provider does not have access to ePrescribe.

After DoseSpot approves the provider's account, one of the following applies:

• If EPCS is not enabled, the provider must complete an identity verification form before he or she can begin prescribing non-controlled substances.

  Notes:

  • If the provider has already completed the identity verification form during a prior enrollment, the provider can begin prescribing non-controlled substances.

  • If EPCS is enabled later, after the provider completes the identity verification form, the provider must also set up two-factor authentication.

• If EPCS is enabled, the provider must complete an identity verification form and set up two-factor authentication.

  Note: If the provider has already completed the identity verification form and set up two-factor authentication during a prior enrollment, the provider can begin prescribing controlled and non-controlled substances.