Prescribing on behalf of a doctor

A proxy user (such as a dental assistant, hygienist, or even a doctor), can enter a prescription for a controlled or non-controlled substance on behalf of a doctor in ePrescribe. Then, the doctor whom the prescription was entered on behalf of must approve and submit the prescription.

I. To enter an electronic prescription on behalf of a doctor

The proxy user does the following:

1. How to get there

   1. If the correct patient is not already selected, use the Patient Search box to access the patient's record.

   2. On the Patient menu, under General, click (or tap) Prescriptions.

      The patient's Patient Prescriptions page opens.

   On a patient's Patient Prescriptions page, on the Prescription menu, click (or tap) New Electronic Prescription.

   

   Note: The New Electronic Prescription option is available only if the patient has a status of "New" or "Active."

   The Please select who you are acting on behalf of dialog box appears.

   

2. From the Possible Prescribers list, select a provider whose user account has ePrescribe enabled, and then click (or tap) OK.

   If the patient is younger than 18 years old and does not have a height and weight entered in ePrescribe, the Enter Patient's Height and Weight dialog box appears. You cannot perform any tasks in this patient's ePrescribe record until after you enter a height and weight; otherwise, skip to step 5.

   

3. Do the following:

   • To specify the height, select the unit of measure (in or cm) from the Height Unit list, and then enter a value in the Height box.

   • To specify the weight, select the unit of measure (lb or kg) from the Weight Unit list, and then enter a value in the Weight box.

4. Click (or tap) Save.

   The Electronic Prescriptions page opens.

   

   Note: You cannot navigate to other areas of Dentrix Ascend while accessing ePrescribe through a patient's record.

5. If the patient does not have any preferred pharmacies set up, click (or tap) Add/Edit Pharmacies to add a pharmacy.

6. Click (or tap) Add Prescription.

   The options to add a prescription appear.

   

7. For Step 1, begin typing the name of a medication, continue typing as needed to narrow down the results list, and then select the correct medication.

   

   The applicable strength options appear.

   

8. For Step 2, select the correct strength for the medication.

   The dispensing options appear.

   

9. For Step 3, set up the following options:

   • Effective Date - Enter the effective date, or click (or tap) Today to insert today's date. This is required for controlled substances.

   • Patient Directions - Enter directions for the patient.

   • Dispense - Enter the amount to dispense, according to the specified units.

   • Dispense Unit - Select the units to dispense.

   • Refills - Enter the number of refills that are allowed.

   • Days Supply - Enter how many days' supply to dispense. This is required for controlled substances.

   • No Substitutions - To not allow substitutions, select the checkbox.

   • Save As Favorite - To save all the details of this medication as a favorite, so it is available to you in Step 1 when you are entering electronic prescriptions for any patient, click (or tap) this option. After you click (or tap) Save Prescription, you will be prompted to enter a nickname to identify the favorite.

10. Click (or tap) Save Prescription.

    The prescription appears in the Pending Medications list.

    

    Notes:

    • To change the pharmacy for an individual prescription, from the corresponding Actions menu, select Change Pharmacy.

      

    • To change the pharmacy for the selected prescriptions, click (or tap) Change Pharmacy.

    The provider whom you entered the prescription on behalf of must approve and send the prescription order electronically.

II. To approve and send an electronic prescription

The approving provider does the following:

1. While logged in to Dentrix Ascend, a red asterisk (*) appears next to your name on the User menu if you have prescription notifications.

   

   On the User menu, click (or tap) Electronic Prescriptions.

   

   The Electronic Prescriptions Notifications page opens.

   

2. Either leave All Clinics selected in the list at the top to view your provider notifications for all locations, or select a specific location from the list to view your notifications for only that location.

3. Expand the Pending Prescriptions section.

   

4. Click (or tap) a prescription's View button.

   The corresponding patient's ePrescribe record opens and displays the pending prescription and any alerts.

   

   Note: The Actions menu provides options to change the pharmacy and to edit or delete the prescription.

   

5. If the pending prescription's is ready for submission, select its checkbox.

   

6. Do one of the following:

   • To send the prescription electronically, click (or tap) Approve and Send.

   • To print the prescription, click (or tap) Approve and Print. The prescription appears on a new browser tab. Ignore the following steps.

   If you are prescribing a controlled substance and sending the prescription electronically, the Controlled Substance - Ready to Sign dialog box appears.

   

7. Select the Ready to Sign checkbox.

8. Enter your PIN and the two-factor authentication security code that you generate using the DUO Mobile app.

9. Click (or tap) Sign & Send.

10. To return to the main list of notifications, click (or tap) [Number] Provider Notifications.