Campaigns overview

With patient communication campaigns, you can reach specific patient segments to promote unscheduled treatment, send benefit expiration reminders, or fill last-minute appointment gaps to help you achieve overall practice growth. You can send targeted messages (by text or email) to patient segments. You can instantly execute a campaign or schedule one in advance for a future date and time and send a message to patients across locations.

Note: This feature is available only with a Dentrix Ascend Pro or Accelerate subscription. It is not available with an Essentials subscription.

The following topics explain how to view, create, and manage patient communication campaigns:

• Viewing the campaigns dashboard

• Creating campaigns

• Managing campaigns