If your Dentrix database is password-protected, whoever is tasked with
enabling and managing Dentrix Pay must have the administrative right to
do so.
Watch this video to learn how to grant the Dentrix Pay administrative
right to a user. (Duration 0:34)
Key Information
Even if your providers and staff have full administrative rights, you
must extend the "Dentrix Pay, Settings" right to
whoever enables and manages Dentrix Pay. This security option does not
need to be granted to those who use Dentrix Pay to post payments, void
payments, issue refunds, etc.
You can grant the same right to other providers and staff; however,
you might want to limit Dentrix Pay management to one or two persons.
If Dentrix is password-protected, when you attempt to enable (or
manage) Dentrix Pay, you may receive the following message: "The
current user [you] does not have the right to this operation.
Temporarily override with a different user?" You can either override
with a user that has the administrative right or follow the steps
outlined in this guide to grant you the Dentrix Pay administrative
right.
