Fill Appointment overview

You can use Fill Appointment to send a mass text message to up to 40 patients to fill available appointment times in the Appointment Book from the ASAP, Broken, Continuing Care, Will Call, and Pinboard lists. A text message can consist of up to 160 characters. Once your text message exceeds 160 characters, you will receive a message indicating that multiple text messages may be sent. The maximum number of characters is 320.

Important: You must have an active eCentral account to use Fill Appointment. To set up an eCentral account, call 1-800-Dentrix.

Note: Fill Appointment is now a feature of Patient Engage. For more information about using Fill Appointment with Patient Engage, contact Patient Engage customer support at 1-833-HS1-CARE option 2.

To learn more, click the following links:

·        Opening Fill Appointment List

·        Setting up Fill Appointment

·        Sending text messages

·        Saving text messages

·        Sending sample messages