Dental practices thrive when they have strong communication with their patients. With Sesame ONE, you can automatically send appointment and re-care reminders in the ways your patients prefer. Build and protect your practice's reputation with a suite of tools, from surveys to patient newsletters. Sesame ONE helps you reduce missed appointments and improve production as you build relationships with current and future patients.
Sesame ONE works with several dental practice management systems, including Dentrix G7.6.2 and later, Eaglesoft, Open Dental, EndoVision, and Dolphin. For more information, see system requirements.
The Dashboard also lets you view the status of appointments, as well as all patient communication and marketing campaigns, in one place. Easily schedule appointments or send reminders automatically, saving time for your front desk team. Make sure patients arrive ready for treatment with customizable procedure-based reminders. Help your patients feel connected to your practice by building email campaigns that automatically send messages throughout the year, including birthday and holiday greetings or information on local events and special offers.
Your team can practically eliminate making reminder calls while still reaching every patient. Sesame ONE lets you schedule automatic reminders by text, email or automated phone calls.
Reducing no-shows helps you see more patients per day, which ensures a continuing-care revenue stream for your practice. As you stay in touch year-round -- not just for office visits -- patients feel valued and engaged, making them more likely to keep their appointments and refer your practice to others. Automating the time-consuming chore of appointment reminders lets staff focus on other revenue-generating tasks —while you still reach 100% of your patients.
Online Booking allows new and existing patients to book their own appointments at their convenience, 24/7. You control access to your schedule, provider and operatory availability — patients only see the appointment slots and providers you allow.
Lighthouse lets you set up a virtual waiting room to help patients maintain a safe social distance. Use two-way texting from the Lighthouse Dashboard to ask patients to wait in their cars and let them know when you are ready. Reducing in-person interaction helps your patients and team members be comfortable and safe in your office.
With Sesame ONE, messages arrive at the right time and in the ways patients prefer. Reminders go through a delivery hierarchy and stop once the appointment is confirmed to prevent over-messaging. You can also send family messages to the head of household instead of to each family member.
Increase office efficiency with the Sesame ONE Live desktop app, which gives real-time notifications whenever patients communicate. Your team can act on requests, text messages, reschedules and confirmations in a convenient side window without having to stop what they’re doing in other applications. And changes you make in Sesame ONE Live are reflected in real time for any team members who are logged into Sesame ONE.
Last updated: 10/27/2023