An Electronic Remittance Advice (ERA) document is a data file your practice receives electronically from an insurance carrier. The file, imported directly into Dentrix Enterprise, includes payment information and adjustments from the carrier about claims submitted by your office. An ERA eliminates the need for a hard-copy Explanation of Benefits (EOB) to be manually "keyed in" to Dentrix Enterprise. Thus, an ERA reduces labor-intensive bookkeeping, increases cash flow, and improves data accuracy!
Watch this video to understand more about ERAs and why your practice should register for ERAs with Henry Schein One (Duration: 2:20)
Key Information
ERAs transmissions do not deposit funds into your practice's bank account nor issue a check or a credit card payment, as they only list the payment amounts the carrier has agreed to pay. Consequently, it's best practice to only post ERA claim information into Enterprise after verifying that the payment has been received and deposited.
An ERA differs from an Electronic Funds Transfer (EFT), which is not part of ERA registration or enrollment, and Henry Schein One (HS1) does not provide an EFT service. To establish an EFT service with a carrier, contact the carrier directly.
