After you complete a treatment-planned procedure in Chart, the completed procedure appears in Ledger. In some cases, however, you may need to post a procedure (such as an administrative code) or a set of related procedure codes (multi-codes) directly in Ledger.
Notes:
According to your organization's policies and standards, you may be required to enter only administrative codes (such as those for missed or broken appointments) in Ledger. That being the case, you would have to enter procedure codes that are related to patient treatment in Chart.
Posting completed procedures requires the "Completed Procedure, Enter" security right.
To post procedures
With a patient selected in Ledger, do one of the following:
Click the Enter Procedure button 
on the toolbar.
On the Transaction menu, click Enter Procedure.
Note: These options are available only if the selected patient does not have an Archived status, and you are not viewing the running balance for all family members.
If applicable, do one of the following:
If the Password - Completed Procedure, Enter dialog box appears, user verification has been assigned to the "Completed Procedure, Enter" task. Do one of the following:
If your user account has been granted the "Completed Procedure, Enter" security right, enter your credentials in the User ID and Password boxes, and then click OK.
If your user account has not been granted the "Completed Procedure, Enter" security right, have a user with permission temporarily override this restriction so you can post procedures this one time. The overriding user enters his or her credentials in the User ID and Password boxes and then clicks OK.
If a message appears, informing you that you do not have rights to this operation, your user account has not been granted the "Completed Procedure, Enter" security right. To have a user with permission temporarily override this restriction so you can post procedures this one time, do the following:
On the message, click Yes.
In the Password - Completed Procedure, Enter dialog box, the overriding user enters his or her credentials in the User ID and Password boxes and then clicks OK.
The Enter Procedure(s) dialog box appears.
Set up any of the following options, which will be applied to the individual procedure or all the procedures that make up the multi-code that you select:
Date - The date that the procedure was performed. By default, today's date is entered. If the procedure was performed on a previous date, enter that date (in a mm/dd/yyyy format) in the box.
Notes:
Dentrix Enterprise automatically adds slashes to dates when you enter six or eight numbers (mmddyy or mmddyyyy) and then press the Tab key.
Backdating a completed procedure to a date in a month that has been closed requires the "Ledger, Backdate to Closed Month" security right.
Encounter # - If a certain global setting has been enabled, this option is available. To specify the encounter number, do one of the following:
Enter an encounter number (numeric or alphanumeric, depending on a certain global setting).
Select an encounter number (if the applicable global setting is enabled).
Note: Depending on a certain global setting, the number may have to be unique for each patient, for each day, or for each patient per day.
Clinic - The clinic where the procedure was performed. By default, the clinic that you are currently logged in to is entered automatically, but you can specify a different clinic. To change the clinic, do the following:
Click the search button 
.
If applicable, do one of the following:
If the Password - Clinic ID Change dialog box appears, user verification has been assigned to the "Clinic ID Change" task. Do one of the following:
If your user account has been granted the "Clinic ID Change" security right, enter your credentials in the User ID and Password boxes, and then click OK.
If your user account has not been granted the "Clinic ID Change" security right, have a user with permission temporarily override this restriction so you can select a clinic this one time. The overriding user enters his or her credentials in the User ID and Password boxes and then clicks OK.
If a message appears, informing you that you do not have rights to this operation, your user account has not been granted the "Clinic ID Change" security right. To have a user with permission temporarily override this restriction so you can select a clinic this one time, do the following:
On the message, click Yes.
In the Password - Clinic ID Change dialog box, the overriding user enters his or her credentials in the User ID and Password boxes and then clicks OK.
The Select Clinic dialog box appears.
Note: If your user account has been granted the "View All Patients" security right for the Central clinic, the ID and name of all clinics appear in the list; otherwise, the ID and name of each clinic for which your user account has been granted the "My Clinics, View" security right (in the "Practice/Clinic Setup" category) appear in the list; however, if your user account has not been granted that right to any clinic, only the ID and name of the clinic that you are currently logged in to appear in the list.
In the list, select the correct clinic.
Click OK.
Provider - The provider who performed the procedure. By default, the patient's preferred provider (Prov1 in Family File) is selected automatically, but you can specify a different provider. To change the provider, do one of the following:
Enter the correct provider ID in the box.
To select a provider, do the following:
Click the search button .
The Select Provider dialog box appears.
Either leave the ID and Last Name boxes empty to get a list of all providers, or enter all or part of a provider's ID or last name in the ID or Last Name box, respectively, to search for a provider.
Under Search By, select one of the following options:
This Clinic - To search for the provider in the clinic that you are currently logged in to.
All Clinics - To search for the provider in all clinics.
Note: This option is available only if your user account has been granted the "View All Providers" security right for the Central clinic and if your user account has not been granted the "My Clinics, Select Provider" security right for the clinic that you are currently logged in to.
My Clinics - To search for the provider in the clinics for which your user account has been granted the "My Clinics, Select Provider " security right.
Note: This option is available only if your user account has been granted the "My Clinics, Select Provider" security right for at least one clinic and if your user account has not been granted the "View All Providers" security right for the Central clinic.
Either select the All Providers option to include providers who are associated with clinics (and who have a Log On User ID), or select the In ApptBook option to include providers who have been set up in Appointment Book.
Click the search button .
The matching primary and secondary providers appear in the list.
Select the correct provider.
Click OK.
Chart Status - By default, the Completed option is selected. Leave this option selected to post a completed procedure.
Note: To post a treatment-planned procedure, select the Treatment Plan option.
Related Referral - Attach an inbound referral to the procedure.
Add an individual procedure or a multi-code.
Individual procedure:
Do one of the following:
Enter the correct procedure code in the Procedure box, and then press Tab.
To select a procedure code, do the following:
Click the Procedure search button .
The Procedure Codes dialog box appears.
In the Category list, select a category to view the corresponding procedure codes.
In the Procedure Code List, select the correct procedure code.
Click OK.
Note: The description for the specified procedure code appears to the right of the Procedure box.
Set up any of the following options for the specified procedure:
Tooth/Sextant/Quadrant/Arch - If applicable, the tooth, sextant, quadrant, or arch:
To specify a tooth, in the Tooth box, enter the correct tooth number or letter (or supernumerary tooth number or letter). To specify a range of teeth, in the Tooth box, enter the first tooth number or letter in the range, a dash, and then the last tooth number or letter in the range.
To specify a sextant, next to Sextant, select the option that corresponds to the correct sextant.
To specify a quadrant, next to Quadrant, select the option that corresponds to the correct quadrant.
To specify an arch, next to Arch, select the option that corresponds to the correct arch.
Surfaces - If applicable, the surfaces on the tooth:
In the Surfaces box, enter the letters (separated by commas) for the correct surfaces.
To select surfaces, do the following:
Click the Surfaces search button .
The Surface Selection dialog box appears.
Select the checkboxes that correspond to the correct surfaces.
Note: You can also specify surfaces by entering the first letter of each applicable surface in the Surfaces box. For example, type MOD in the Surfaces box to specify the mesial, occlusal, and distal surfaces.
Click OK.
Note: If you have specified a range of teeth for the procedure code, the specified surfaces will be applied to all those teeth.
Amount - The amount to charge for the procedure. By default, the fee for the procedure comes from one of the following fee schedules: the fee schedule that is assigned to the patient; or if one is not assigned, the fee schedule that is assigned to the patient's insurance plan; or if one is not assigned, the fee schedule that is assigned to the patient's preferred provider (Prov1 in Family File). However, you can enter a different amount.
Notes:
For a whole dollar amount, you can enter a number without adding the decimal point and two zeros. For example, if you type 36 and then press Tab, Dentrix Enterprise will change the amount to 36.00.
Changing the amount requires the "Fee Amount, Edit" security right.
RVU - The relative value units (RVU) for the procedure. By default, the RVU for the procedure comes from one of the following RVU schedules: the RVU schedule that is assigned to the patient; or if one is not assigned, the RVU schedule that is assigned to the patient's insurance plan; or if one is not assigned, the RVU schedule that is assigned to the patient's preferred provider (Prov1 in Family File). However, you can enter a different RVU.
Note: Changing the RVU requires the "RVU Amount, Edit" security right.
Start Date and Completion Date - By default, one of the following occurs:
If the procedure requires a start date and completion date, the Require Start/Completion Date checkbox is selected, and today's date is entered in the Start Date and Completion Date boxes automatically.
If the procedure does not require a start date and completion date the Require Start/Completion Date check box is clear, and the Start Date and Completion Date boxes are not available.
Do one of the following:
To override the requirement this time, clear the Require Start/Completion Date checkbox. The Start Date and Completion Date boxes are no longer available.
To require the dates this time, select the Require Start/Completion Date checkbox. Today's date is entered in the Start Date and Completion Date boxes automatically. Then, do one of the following:
Leave today's date in both the Start Date box and the Completion Date box.
Delete today's date from the Completion Date box.
Change the date in the Start Date box. (Enter the date in a mm/dd/yyyy format.)
Change the date in the Completion Date box. (Enter the date in a mm/dd/yyyy format.)
Notes:
If the Require Start/Completion Date checkbox is selected, a Start Date is required.
Dentrix Enterprise automatically adds slashes to dates when you enter six or eight numbers (mmddyy or mmddyyyy) and then press the Tab key.
The start and completion dates are used for submitting claims electronically.
Do Not Bill Dental Insurance - If the patient has dental insurance coverage, this checkbox is available. Select or clear the checkbox:
With this checkbox selected, a claim cannot be created for the procedure so the procedure cannot be billed to insurance carriers. Also, an "X" will appear in the Ins column for the procedure in the patient's ledger to indicate that the insurance carrier will not billed for the procedure.
With this checkbox clear, a claim can be created for the procedure so the procedure can be billed to insurance carriers.
Override Proc Flags - If flags for replacement procedure codes have been set up for the treatment area of the procedure code, this checkbox is available. Select or clear the checkbox:
With this checkbox selected, Dentrix Enterprise automatically corrects the procedure code according to the tooth number and surfaces selected.
With this checkbox clear, the procedure flags are ignored.
Modifier - A modifier (one or two alphanumeric characters) to add to the end of the procedure code.
Click Add to add the procedure to the Procedure List.
If any required information is missing or invalid, a message will appear. Click OK, make the necessary changes, and then click Add again.
If you have backdated the completed procedure to a date in a month that has been closed, and if applicable, do one of the following:
If the Password - Ledger, Backdate to Closed Month dialog box appears, user verification has been assigned to the "Ledger, Backdate to Closed Month" task. Do one of the following:
If your user account has been granted the "Ledger, Backdate to Closed Month" security right, enter your credentials in the User ID and Password boxes, and then click OK.
If your user account has not been granted the "Ledger, Backdate to Closed Month" security right, have a user with permission temporarily override this restriction so you can add the procedure with a date in a closed month this one time. The overriding user enters his or her credentials in the User ID and Password boxes and then clicks OK.
If a message appears, informing you that you do not have rights to this operation, your user account has not been granted the "Ledger, Backdate to Closed Month" security right. To have a user with permission temporarily override this restriction so you can add the procedure with a date in a closed month this one time, do the following:
On the message, click Yes.
In the Password - Ledger, Backdate to Closed Month dialog box, the overriding user enters his or her credentials in the User ID and Password boxes and then clicks OK.
If you have changed the amount to charge for the procedure, and if applicable, do one of the following:
If the Password - Fee Amount, Edit dialog box appears, user verification has been assigned to the "Fee Amount, Edit" task. Do one of the following:
If your user account has been granted the "Fee Amount, Edit" security right, enter your credentials in the User ID and Password boxes, and then click OK.
If your user account has not been granted the "Fee Amount, Edit" security right, have a user with permission temporarily override this restriction so you can add the procedure with a different fee this one time. The overriding user enters his or her credentials in the User ID and Password boxes and then clicks OK.
If a message appears, informing you that you do not have rights to this operation, your user account has not been granted the "Fee Amount, Edit" security right. To have a user with permission temporarily override this restriction so you can add the procedure with a different fee this one time, do the following:
On the message, click Yes.
In the Password - Fee Amount, Edit dialog box, the overriding user enters his or her credentials in the User ID and Password boxes and then clicks OK.
If you have changed the RVU for the procedure, and if applicable, do one of the following:
If the Password - RVU Amount, Edit dialog box appears, user verification has been assigned to the "RVU Amount, Edit" task. Do one of the following:
If your user account has been granted the "RVU Amount, Edit" security right, enter your credentials in the User ID and Password boxes, and then click OK.
If your user account has not been granted the "RVU Amount, Edit" security right, have a user with permission temporarily override this restriction so you can add the procedure with a different RVU this one time. The overriding user enters his or her credentials in the User ID and Password boxes and then clicks OK.
If a message appears, informing you that you do not have rights to this operation, your user account has not been granted the "RVU Amount, Edit" security right. To have a user with permission temporarily override this restriction so you can add the procedure with a different RVU this one time, do the following:
On the message, click Yes.
In the Password - RVU Amount, Edit dialog box, the overriding user enters his or her credentials in the User ID and Password boxes and then clicks OK.
Notes:
After you add the procedure to the Procedure List, the procedure code remains entered in the Procedure box by default. This is useful when you want to post several sealants, amalgams, or extractions for the patient.
The Status column of the Procedure List displays "C" to indicate that the procedure will be posted as a completed procedure and will be displayed in the Ledger and Ledger + History views.
Repeat steps a-g for any other procedures that you want to post.
Multi-code:
Do one of the following:
To manually enter a multi-code, do the following:
In the Procedure box, enter the correct multi-code.
Press Tab.
Note: The description for the specified multi-code appears to the right of the Procedure box.
Click the Add button that is directly above the Procedure List.
To select a multi-code from a list, do the following:
In the Multi-Codes list, select a multi-code.
Click the Add button that is directly below the Multi-Codes list.
To select a multi-code in the Procedure Codes dialog box, do the following:
Click the Procedure search button .
The Procedure Codes dialog box appears.
In the Category list, select Multi-Codes.
In the Procedure Code List, select the correct multi-code.
Click OK.
Note: The description for the specified multi-code appears to the right of the Procedure box.
Click the Add button that is directly above the Procedure List.
If you are adding a multi-code for a bridge, you must enter a tooth range. In the Bridge Tooth Range dialog box that appears, enter the starting and ending tooth numbers for the bridge in the boxes, and then click OK.
The procedures that make up the multi-code are added to the Procedure List.
Notes:
After you add the procedures of a multi-code to the Procedure List, the last procedure code of that multi-code remains entered in the Procedure box by default.
The Status column of the Procedure List displays "C" for each procedure in the multi-code to indicate that those procedures will be posted as a completed procedures and will be displayed in the Ledger and Ledger + History views.
For each procedure in the specified multi-code, do the following:
In the Procedure List, select a procedure.
Set up or change any of the following options (some of which were explained about in step 3) for the selected procedure:
Date - The date that the procedure was performed.
Note: Backdating a completed procedure to a date in a month that has been closed requires the "Ledger, Backdate to Closed Month" security right.
Encounter # - The encounter number.
Clinic - The clinic where the procedure was performed.
Provider - The provider who performed the procedure.
Chart Status - Leave the Completed option selected to post a completed procedure.
Related Referral:
Attach an inbound referral to the procedure.
To detach an inbound referral from the procedure, click Remove. When you save the changes to the procedure, if a message appears, asking if you want to delete the original referral from the patient's record, click Yes or No.
Tooth/Sextant/Quadrant/Arch - If applicable, the tooth, sextant, quadrant, or arch:
To specify a tooth, in the Tooth box, enter the correct tooth number or letter (or supernumerary tooth number or letter). To specify a range of teeth, in the Tooth box, enter the first tooth number or letter in the range, a dash, and then the last tooth number or letter in the range.
To specify a sextant, next to Sextant, select the option that corresponds to the correct sextant.
To specify a quadrant, next to Quadrant, select the option that corresponds to the correct quadrant.
To specify an arch, next to Arch, select the option that corresponds to the correct arch.
Surfaces - If applicable, the surfaces on the tooth:
In the Surfaces box, enter the letters (separated by commas) for the correct surfaces.
To select surfaces, click the Surfaces search button . The Surface Selection dialog box appears. Select the checkboxes that correspond to the correct surfaces, and then click OK.
Note: Alternatively, to specify surfaces, enter the first letter of each applicable surface in the Surfaces box (for example, MOD to specify the mesial, occlusal, and distal surfaces), and then click OK.
Note: If you have specified a range of teeth for the procedure code, the specified surfaces will be applied to all those teeth.
Amount - The amount to charge for the procedure. By default, the fee for the procedure comes from one of the following fee schedules: the fee schedule that is assigned to the patient; or if one is not assigned, the fee schedule that is assigned to the patient's insurance plan; or if one is not assigned, the fee schedule that is assigned to the patient's preferred provider (Prov1 in Family File). However, you can enter a different amount.
Note: Changing the amount requires the "Fee Amount, Edit" security right.
RVU - The relative value units (RVU) for the procedure. By default, the RVU for the procedure comes from one of the following RVU schedules: the RVU schedule that is assigned to the patient; or if one is not assigned, the RVU schedule that is assigned to the patient's insurance plan; or if one is not assigned, the RVU schedule that is assigned to the patient's preferred provider (Prov1 in Family File). However, you can enter a different RVU.
Note: Changing the RVU requires the "RVU Amount, Edit" security right.
Start Date and Completion Date - By default, one of the following occurs:
If the procedure requires a start date and completion date, the Require Start/Completion Date checkbox is selected, and today's date is entered in the Start Date and Completion Date boxes automatically.
If the procedure does not require a start date and completion date the Require Start/Completion Date check box is clear, and the Start Date and Completion Date boxes are not available.
Do one of the following:
To override the requirement this time, clear the Require Start/Completion Date checkbox. The Start Date and Completion Date boxes are no longer available.
To require the dates this time, select the Require Start/Completion Date checkbox. Today's date is entered in the Start Date and Completion Date boxes automatically. Then, do one of the following:
Leave today's date in both the Start Date box and the Completion Date box.
Delete today's date from the Completion Date box.
Change the date in the Start Date box. (Enter the date in a mm/dd/yyyy format.)
Change the date in the Completion Date box. (Enter the date in a mm/dd/yyyy format.)
Notes:
If the Require Start/Completion Date checkbox is selected, a Start Date is required.
Dentrix Enterprise automatically adds slashes to dates when you enter six or eight numbers (mmddyy or mmddyyyy) and then press the Tab key.
The start and completion dates are used for submitting claims electronically.
Do Not Bill Dental Insurance - If the patient has dental insurance coverage, this checkbox is available. Select or clear the checkbox:
With this checkbox selected, a claim cannot be created for the procedure so the procedure cannot be billed to insurance carriers. Also, an "X" will appear in the Ins column for the procedure in the patient's ledger to indicate that the insurance carrier will not billed for the procedure.
With this checkbox clear, a claim can be created for the procedure so the procedure can be billed to insurance carriers.
Override Proc Flags - If flags for replacement procedure codes have been set up for the treatment area of the procedure code, this checkbox is available. Select or clear the checkbox:
With this checkbox selected, Dentrix Enterprise automatically corrects the procedure code according to the tooth number and surfaces selected.
With this checkbox clear, the procedure flags are ignored.
Modifier - A modifier (one or two alphanumeric characters) to add to the end of the procedure code.
Click Change.
If you have backdated the completed procedure to a date in a month that has been closed, and if applicable, do one of the following:
If the Password - Ledger, Backdate to Closed Month dialog box appears, user verification has been assigned to the "Ledger, Backdate to Closed Month" task. Do one of the following:
If your user account has been granted the "Ledger, Backdate to Closed Month" security right, enter your credentials in the User ID and Password boxes, and then click OK.
If your user account has not been granted the "Ledger, Backdate to Closed Month" security right, have a user with permission temporarily override this restriction so you can change the procedure date to a date in a closed month this one time. The overriding user enters his or her credentials in the User ID and Password boxes and then clicks OK.
If a message appears, informing you that you do not have rights to this operation, your user account has not been granted the "Ledger, Backdate to Closed Month" security right. To have a user with permission temporarily override this restriction so you can change the procedure date to a date in a closed month this one time, do the following:
On the message, click Yes.
In the Password - Ledger, Backdate to Closed Month dialog box, the overriding user enters his or her credentials in the User ID and Password boxes and then clicks OK.
If you have changed the amount to charge for the procedure, and if applicable, do one of the following:
If the Password - Fee Amount, Edit dialog box appears, user verification has been assigned to the "Fee Amount, Edit" task. Do one of the following:
If your user account has been granted the "Fee Amount, Edit" security right, enter your credentials in the User ID and Password boxes, and then click OK.
If your user account has not been granted the "Fee Amount, Edit" security right, have a user with permission temporarily override this restriction so you can change the procedure fee this one time. The overriding user enters his or her credentials in the User ID and Password boxes and then clicks OK.
If a message appears, informing you that you do not have rights to this operation, your user account has not been granted the "Fee Amount, Edit" security right. To have a user with permission temporarily override this restriction so you can change the procedure fee this one time, do the following:
On the message, click Yes.
In the Password - Fee Amount, Edit dialog box, the overriding user enters his or her credentials in the User ID and Password boxes and then clicks OK.
If you have changed the RVU for the procedure, and if applicable, do one of the following:
If the Password - RVU Amount, Edit dialog box appears, user verification has been assigned to the "RVU Amount, Edit" task. Do one of the following:
If your user account has been granted the "RVU Amount, Edit" security right, enter your credentials in the User ID and Password boxes, and then click OK.
If your user account has not been granted the "RVU Amount, Edit" security right, have a user with permission temporarily override this restriction so you can change the procedure RVU this one time. The overriding user enters his or her credentials in the User ID and Password boxes and then clicks OK.
If a message appears, informing you that you do not have rights to this operation, your user account has not been granted the "RVU Amount, Edit" security right. To have a user with permission temporarily override this restriction so you can change the procedure RVU this one time, do the following:
On the message, click Yes.
In the Password - RVU Amount, Edit dialog box, the overriding user enters his or her credentials in the User ID and Password boxes and then clicks OK.
Repeat steps a-c for any other multi-codes that you want to post.
Click OK/Post.
If the procedure has been set up to be for an implantable device, the New Patient Medical Alert(s) dialog box appears. Set up the options to attach the device to the procedure.
Do the following:
To add the UDI (if known), next to the UDI box, click Add UDI to search for the implantable device in the public, online Global Unique Device Identification Database (GUDID), which is maintained by the Food and Drug Administration (FDA).
Note: You do not change any of the other options in the Edit Patient Implantable Device dialog box that are already populated with data from the GUDID if the device is found.
In the Description box, leave the default description, or enter a brief description of the device as you want it to appear in the Medical Alerts window.
Set up any other options (if known) as needed. The following options are available:
Discovery Date - Enter the date that you found out about the device. By default, the current date is entered.
Area - Enter the area where the device is implanted.
GMDN PT Name - If known, enter the Global Medical Device Nomenclature (GMDN) Preferred Term (PT) name of the device.
Lot/Batch - If known, enter the lot or batch number of the device.
Serial # - If known, enter the serial number of the device.
Distinct ID - If known, enter the catalog reference number of the device.
Expiration Date - If known, enter the expiration date of the device.
Manufacturing Date - If known, enter the date that the device was made.
Device Attributes:
Brand - If known, enter the brand name of the device.
Version/Model # - If known, enter the version or model number of the device.
Company - If known, enter the name of the company who made the device.
MRI Safety Status - If known, enter the safety rating of the device for use in or near a Magnetic Resonance Imaging (MRI) environment.
Labeled as containing NRL - If known, select or clear the checkbox to indicate if the device is labeled as containing natural rubber latex (NRL).
Notes - Enter any notes regarding the implantable device.
To check the spelling of the note, click the Check Spelling button 
. This button is available only if a certain preference setting has been enabled.
Click OK to attach the device to the procedure.
Note: In the Edit or Delete Procedure dialog box for this procedure, the description for the Implantable Device appears for your reference.
Notes:
Completed procedures that you post in Ledger also appear in Chart.
Procedures that are flagged for medical cross-coding can now be cross coded in Ledger or Chart.
If a procedure has been completed for a patient, and you try to add another completed procedure with the same code for that patient on the same day, a message may appear and ask you to confirm that you want to proceed. Also, if your user account has not been granted the "Complete Duplicate Procedure" security right, a dialog box appears, and a user with permission must enter his or her credentials to complete the procedure. The Possible Duplicate Procedure warning message will appear under the following circumstances if the Allow Duplicate Code checkbox is not selected for a procedure code (or multi-code):
When you attempt to post a completed procedure that is not for a specific tooth (for example, a D0274), and that procedure has already been completed for the selected patient on the same day.
When you attempt to post a completed procedure for a specific tooth (for example, a D3310 on tooth 7), and that procedure for the same tooth has already been completed for the selected patient on the same day.
When you attempt to post a completed procedure with one or more surfaces of a specific tooth (for example, a D2150 on the distal and lingual surfaces of tooth 2), and that procedure for the same surfaces of the same tooth has already been completed for the selected patient on the same day.
If applicable, do one of the following:
If the Password - Completed Procedure, Enter dialog box appears, user verification has been assigned to the "Completed Procedure, Enter" task. Do one of the following:
If your user account has been granted the "Completed Procedure, Enter" security right, enter your credentials in the User ID and Password boxes, and then click OK.
If your user account has not been granted the "Completed Procedure, Enter" security right, have a user with permission temporarily override this restriction so you can post completed procedures this one time. The overriding user enters his or her credentials in the User ID and Password boxes and then clicks OK.
If a message appears, informing you that you do not have rights to this operation, your user account has not been granted the "Completed Procedure, Enter" security right. To have a user with permission temporarily override this restriction so you can post completed procedures this one time, do the following:
On the message, click Yes.
In the Password - Completed Procedure, Enter dialog box, the overriding user enters his or her credentials in the User ID and Password boxes and then clicks OK.