Processing insurance claims

For most offices, handling insurance claims is a big part of the practice management routine. In Dentrix, several features are available to you to simplify claim processing. Whether  you mail claims, generate claims or pre-authorizations, or bill dental insurance, Dentrix includes the tools to make handling most insurance situations easier.

You should create an insurance claim each time a patient receives treatment. You can create pre-authorization estimates when an insurance provider requires pre-authorization for treatment or when a patient requests a pre-determination of benefits for recommended treatment. To learn more about processing dental insurance claims, click the following links:

·        Insurance and the Ledger

·        Creating primary claims

·        Flagging partially paid claims to remain open

·        Editing claims

·        Deleting primary claims

·        Splitting claims

·        Creating secondary claims

·        Deleting secondary claims

·        Posting refund adjustments automatically

·        Creating secondary claims automatically

·        Setting up closing claims without assignment of benefits

·        Closing non-assignment of benefits pending claims

·        Viewing transaction links to insurance claims

·        Entering benefits used and deductibles met

·        Viewing processing status

·        Sending electronic EOBs to the Document Center

·        Changing claim information