Creating secondary claims automatically
You can create a secondary claim automatically whenever you post a primary insurance claim payment if you have not already created a secondary claim and if a patient has secondary insurance set up in the Family File.
To create a secondary claim automatically
1. In the Ledger, click File, and then click Insurance Payment Setup.
The Insurance Payment Setup dialog box appears.
2. Under Additional Options, select Auto-Create Secondary Claim with Primary Payment.
3. To mark the secondary claim as “received” if no pending insurance estimate exists, select Auto-Receive Secondary Claim if No Pending Ins Estimate.