Reprinting electronic prescriptions

As needed, you can reprint an electronic prescription that was printed or sent to a pharmacy.

To reprint an electronic prescription

  1. How to get there

    1. If the correct patient is not already selected, use the Patient Search box to access the patient's record.

    2. On the Patient menu, under General, click (or tap) Prescriptions.

      The patient's Patient Prescriptions page opens.

    On a patient's Patient Prescriptions page, on the Prescription menu, click (or tap) New Electronic Prescription.

    Note: The New Electronic Prescription option is available only if the patient has a status of "New" or "Active."

    If you are a proxy user (a provider who can prescribe only on behalf of another provider), the Please select who you are acting on behalf of dialog box appears; otherwise, skip the next step.

  2. From the Possible Prescribers list, select a provider whose user account has ePrescribe enabled, and then click (or tap) OK.

    If the patient is younger than 18 years old and does not have a height and weight entered in ePrescribe, the Enter Patient's Height and Weight dialog box appears. You cannot perform any tasks in this patient's ePrescribe record until after you enter a height and weight; otherwise, skip to step 5.

  3. Do the following:

    • To specify the height, select the unit of measure (in or cm) from the Height Unit list, and then enter a value in the Height box.

    • To specify the weight, select the unit of measure (lb or kg) from the Weight Unit list, and then enter a value in the Weight box.

  4. Click (or tap) Save.

    The Electronic Prescriptions page opens.

    Note: You cannot navigate to other areas of Dentrix Ascend while accessing ePrescribe through a patient's record.

  5. On the Active Medications or Inactive Medications tab, locate the desired prescription.

    Note: You cannot print patient-reported medications.

  6. From the corresponding Actions menu, select Reprint Prescription.

    The prescription appears on a new browser tab, so you can print it.

  7. To exit ePrescribe, make sure that all your changes have been saved, and click (or tap) Done. Then, on the message that appears, click (or tap) Confirm.