Refilling prescriptions

You can refill a patient's prescription as needed.

To refill a prescription

  1. How to get there

    1. If the correct patient is not already selected, use the Patient Search box to access the patient's record.

    2. On the Patient menu, under General, click (or tap) Prescriptions.

      The patient's Patient Prescriptions page opens.

    On a patient's Patient Prescriptions page, do any of the following:

    • In the Search box, begin typing part of a drug name. The matching prescriptions appear in expandable and collapsible sections by time frame (for example, 0-6 months). Continue typing as needed to narrow the search results.

    • Expand the sections to locate a prescription written in the past six months, six months to a year ago, or longer than a year ago.

  2. Select a prescription.

    The selected prescription appears.

  3. Click (or tap) Create Refill.

    The options to edit the prescription become available.

  4. Customize the prescription details, such as the dosing instructions, amount to dispense, number of refills, and provider, as needed.

    Set up the following options:

    • Drug category - Select a category for the drug; or, if the category you want to use does not already exist, click (or tap) Create a new category in the list to enter a new category (for example, "Pain").

    • Drug name - Enter the drug name (for example, "Tylenol III 1000mg").

    • Controlled substance - To specify that the prescription is a controlled substance and to have the prescribing provider's DEA number appear on the prescription, select this checkbox.

    • Sig - Enter the dosing instructions (for example, "Take 1 pill orally as needed for pain.").

    • Dispense - Enter the amount to dispense (for example, "6").

    • Unit - Select the unit type. If the type that you want to use does not already exist, click (or tap) Add new unit in the list to enter a new type (for example, "Capsule").

    • Substitution allowance - If a generic version of the drug is not allowed, select Dispense as written; otherwise, select Generic substitution permitted.

    • Refills - Enter the number of refills allowed, or use "0" if no refills are allowed.

    • Patient note - Enter any additional notes for the patient.

    • Provider - Select the prescribing provider. Only providers who have access to the current location and who are flagged as charting providers are available.

  5. Click (or tap) Refill Prescription.