Changing your password

After your user account is created initially, an automated email message is sent to you so that you can set up a password for logging in. After you create a password, on the My Account page, you can change your password as needed.

Notes:

  • Only you can change your password. Administrators (or, if you are an administrator, other administrators) do not have access to your password and cannot therefore change it for you.

  • Changing your password requires the "Change Password" security right.

To change your password

  1. On the User menu, click (or tap) My Account.

    The My Account page opens.

  2. On the Change Password tab, enter your Current Password, and then enter a new password in the New Password and Confirm New Password boxes.

    Important: Passwords must be at least eight characters in length and include at least one letter, one number, and one special character (!@#$%^&*()-_=+.?). Passwords are case-sensitive.

  3. Click (or tap) Save.

Notes:

  • When you change your password, a notification is sent automatically to the email address entered for your user account.

  • On the My Account page, on the Account Information or Change Password tabs, you can click Reset to send yourself an email message with a link to reset your password. The message is sent to the email address entered for your user account.