Calendar warning messages

Certain settings (for a location and for a calendar view) determine if warning messages appear when someone attempts to schedule an appointment in the following scenarios.

Outside operatory availability

You attempt to schedule an appointment in an operatory with an existing event or appointment that conflicts with the time of the appointment that you are attempting to schedule.

Conflict with event

In this example, Shirley's appointment conflicts with the "Cleaning" event in OP-3.

Location - Warn All Conflicts

Location - Warn Provider Time Conflicts

View - Warn Double-booking

Message

Yes

No

Yes

No

On

Off

X

 

X

 

X

 

X

 

X

 

 

X

No message

X

 

 

X

X

 

X

 

 

X

 

X

No message

 

X

-

-

X

 

No message

 

X

-

-

 

X

No message

Conflict w/ appointment

In this example, Shirley's appointment conflicts with Tom's appointment in OP-1.

Location - Warn All Conflicts

Location - Warn Provider Time Conflicts

View - Warn Double-booking

Message

Yes

No

Yes

No

On

Off

X

 

X

 

X

 

X

 

X

 

 

X

No message

X

 

 

X

X

 

X

 

 

X

 

X

No message

 

X

-

-

X

 

No message

 

X

-

-

 

X

No message

Outside location availability

You attempt to schedule an appointment when the office is closed. In this example, Shirley's appointment in OP-1 starts at 6 AM, but the office does not open until 7 AM.

Location - Warn All Conflicts

Location - Warn Provider Time Conflicts

View - Warn Double-booking

Message

Yes

No

Yes

No

On

Off

X

 

X

 

X

 

X

 

X

 

 

X

X

 

 

X

X

 

X

 

 

X

 

X

 

X

-

-

X

 

No message

 

X

-

-

 

X

No message

Outside provider availability

You attempt to schedule an appointment when the provider is not available.

Outside of provider's working hours

In this example, Shirley's appointment in OP-2 starts at 11 AM, but the provider's hours indicate that he or she works only from 7-11 AM on that day.

Location - Warn All Conflicts

Location - Warn Provider Time Conflicts

View - Warn Double-booking

Message

Yes

No

Yes

No

On

Off

X

 

X

 

X

 

X

 

X

 

 

X

X

 

 

X

X

 

X

 

 

X

 

X

 

X

-

-

X

 

No message

 

X

-

-

 

X

No message

Overlapping appointments, provider times do not conflict

In this example, provider time has been assigned to Shirley's appointment in OP-1, and provider time has been assigned to Brent's appointment in OP-2. The times for the appointments overlap partially. The same provider is assigned to both appointments, but the provider times (indicated by the X on the left bar of each appointment tile) do not overlap.

Location - Warn All Conflicts

Location - Warn Provider Time Conflicts

View - Warn Double-booking

Message

Yes

No

Yes

No

On

Off

X

 

X

 

X

 

No message

X

 

X

 

 

X

No message

X

 

 

X

X

 

X

 

 

X

 

X

No message

 

X

-

-

X

 

No message

 

X

-

-

 

X

No message

Overlapping appointments, provider times conflict

In this example, provider time has been assigned to Shirley's appointment in OP-1, and provider time has been assigned to Brent's appointment in OP-2. The times for the appointments overlap. The same provider is assigned to both appointments, and the provider times (indicated by the X on the left bar of each appointment tile) do overlap.

Location - Warn All Conflicts

Location - Warn Provider Time Conflicts

View - Warn Double-booking

Message

Yes

No

Yes

No

On

Off

X

 

X

 

X

 

X

 

X

 

 

X

No message

X

 

 

X

X

 

X

 

 

X

 

X

No message

 

X

-

-

X

 

No message

 

X

-

-

 

X

No message