Calendar warning messages
Certain settings (for a location and for a calendar view) determine if warning messages appear when someone attempts to schedule an appointment in the following scenarios.
Outside operatory availability
You attempt to schedule an appointment in an operatory with an existing event or appointment that conflicts with the time of the appointment that you are attempting to schedule.
Conflict with event
In this example, Shirley's appointment conflicts with the "Cleaning" event in OP-3.
Location - Warn All Conflicts |
Location - Warn Provider Time Conflicts |
View - Warn Double-booking |
Message |
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Yes |
No |
Yes |
No |
On |
Off |
|
X |
|
X |
|
X |
|
|
X |
|
X |
|
|
X |
No message |
X |
|
|
X |
X |
|
|
X |
|
|
X |
|
X |
No message |
|
X |
- |
- |
X |
|
No message |
|
X |
- |
- |
|
X |
No message |
Conflict w/ appointment
In this example, Shirley's appointment conflicts with Tom's appointment in OP-1.
Location - Warn All Conflicts |
Location - Warn Provider Time Conflicts |
View - Warn Double-booking |
Message |
|||
Yes |
No |
Yes |
No |
On |
Off |
|
X |
|
X |
|
X |
|
|
X |
|
X |
|
|
X |
No message |
X |
|
|
X |
X |
|
|
X |
|
|
X |
|
X |
No message |
|
X |
- |
- |
X |
|
No message |
|
X |
- |
- |
|
X |
No message |
Outside location availability
You attempt to schedule an appointment when the office is closed. In this example, Shirley's appointment in OP-1 starts at 6 AM, but the office does not open until 7 AM.
Location - Warn All Conflicts |
Location - Warn Provider Time Conflicts |
View - Warn Double-booking |
Message |
|||
Yes |
No |
Yes |
No |
On |
Off |
|
X |
|
X |
|
X |
|
|
X |
|
X |
|
|
X |
|
X |
|
|
X |
X |
|
|
X |
|
|
X |
|
X |
|
|
X |
- |
- |
X |
|
No message |
|
X |
- |
- |
|
X |
No message |
Outside provider availability
You attempt to schedule an appointment when the provider is not available.
Outside of provider's working hours
In this example, Shirley's appointment in OP-2 starts at 11 AM, but the provider's hours indicate that he or she works only from 7-11 AM on that day.
Location - Warn All Conflicts |
Location - Warn Provider Time Conflicts |
View - Warn Double-booking |
Message |
|||
Yes |
No |
Yes |
No |
On |
Off |
|
X |
|
X |
|
X |
|
|
X |
|
X |
|
|
X |
|
X |
|
|
X |
X |
|
|
X |
|
|
X |
|
X |
|
|
X |
- |
- |
X |
|
No message |
|
X |
- |
- |
|
X |
No message |
Overlapping appointments, provider times do not conflict
In this example, provider time has been assigned to Shirley's appointment in OP-1, and provider time has been assigned to Brent's appointment in OP-2. The times for the appointments overlap partially. The same provider is assigned to both appointments, but the provider times (indicated by the X on the left bar of each appointment tile) do not overlap.
Location - Warn All Conflicts |
Location - Warn Provider Time Conflicts |
View - Warn Double-booking |
Message |
|||
Yes |
No |
Yes |
No |
On |
Off |
|
X |
|
X |
|
X |
|
No message |
X |
|
X |
|
|
X |
No message |
X |
|
|
X |
X |
|
|
X |
|
|
X |
|
X |
No message |
|
X |
- |
- |
X |
|
No message |
|
X |
- |
- |
|
X |
No message |
Overlapping appointments, provider times conflict
In this example, provider time has been assigned to Shirley's appointment in OP-1, and provider time has been assigned to Brent's appointment in OP-2. The times for the appointments overlap. The same provider is assigned to both appointments, and the provider times (indicated by the X on the left bar of each appointment tile) do overlap.
Location - Warn All Conflicts |
Location - Warn Provider Time Conflicts |
View - Warn Double-booking |
Message |
|||
Yes |
No |
Yes |
No |
On |
Off |
|
X |
|
X |
|
X |
|
|
X |
|
X |
|
|
X |
No message |
X |
|
|
X |
X |
|
|
X |
|
|
X |
|
X |
No message |
|
X |
- |
- |
X |
|
No message |
|
X |
- |
- |
|
X |
No message |