Handling the double-booking of providers

For each computer (or device) that uses Dentrix Ascend, you can choose to have a warning message appear or not when you attempt to double-book a provider.

Note: For information about how this view setting and certain location settings affect the displaying of warning messages, see the topic about calendar warning messages.

To turn on the warning for double-booking

  1. Do one of the following:

    • Click (or tap) the Schedule menu.

    • On the Schedule menu, select Calendar.

    The Calendar page opens.

  2. On the View menu, set the Warn when double-booking switch to On.

  3. Click (or tap) Done.

With the Warn when double-booking switch set to On, if the Select Time Slot dialog box appears when you are attempting to schedule an appointment, do one of the following:

  • Click (or tap) Cancel to change the provider, time, or day of the appointment being scheduled currently so there is not a conflict.

  • Click (or tap) Save to schedule the appointment anyway.

Note: To return to not showing the warning on the computer (or device) that you are currently using, on the View menu of the Calendar page, set the Warn when double-booking switch to Off, and then click (or tap) Done.