Acteon Sopro SOPIX Gen. 1 Sensor Setup Guide

This guide describes the installation and setup of the Acteon Sorpro SOPIX (Gen. 1) intraoral sensor for use with Dentrix Ascend Imaging.

Overview

Dentrix Ascend Imaging supports the acquisition of intraoral images from SOPIX intraoral X-ray sensors on a computer running the Windows operating system. Drivers for the SOPIX sensor must be installed on each computer that the SOPIX sensor will be connected to.

Notes:

• Prior to the installation of the SOPIX sensor, the acquisition agent application must be installed on each computer that will acquire images. Refer to Setting up the acquisition agent for instructions on downloading and installing the acquisition agent.

• There is a separate setup guide for the SOPIX Gen. 2 sensor.

Installation

To install the SOPIX sensor drivers, do the following:

1. Insert the setup disk provided with your SOPIX device, and run the installer.

   Note: The installer is also available for download from https://www.soprotechnicalsupport.com/drivers/.

2. If a User Account Control window opens, click Yes.

   The SOPIX Device Driver Installer wizard starts, and the Welcome screen appears.

   

3. Click Next.

   When the installation is complete, the Congratulations! screen appears.

   

4. Click Finish.

5. You can now plug in your SOPIX device, Windows will find the installed driver.

Testing

The SOPIX sensor is now functional in Dentrix Ascend Imaging. To acquire a test image, do the following:

1. In the Imaging Procedures list, select Bitewing Single Image.

   

2. Select any teeth for the test.

   

3. On the Acquisition Method for this imaging exam menu, select Sopro SOPIX.

   

4. Click Proceed with Acquisition.

   

5. When you see the Sopro SOPIX interface, acquire an image using the SOPIX sensor.

   

Troubleshooting

To confirm that the sensor device driver is loaded and recognized by Windows, do the following:

1. Plug the sensor into a USB port.

2. Open Device Manager.

3. Expand the Imaging Devices category, and make sure that Sopix/Sopix2 is listed.

   

4. If your sensor is not being detected by Windows, or if it appears with an error message, double check the physical USB connection. If this does not resolve the issue, try uninstalling and re-installing the driver, and then check Device Manager again. If reinstalling the drivers does not resolve the issue, contact Acteon/Sopro customer service at 1-877-4ACTEON (1-877-422-8366).