You'll want to create your claims throughout the day and send them to
the Batch Processor. You should submit all your claims once at the end
of the day so you'll get one report for all of your claims.
Watch this video to learn how to prepare and preview your claims before
submission. (Duration 2:03)
Key Information
To select multiple claims in the Batch Processor, hold down the CTRL
key on the keyboard while clicking the claims you want to send.
When you need to add narratives or other details to claims,
double-click the Remarks for Unusual Services block
and enter the narrative there. It will be sent electronically with the
claim. While Dentrix will not limit you on the length of the note, be
aware that some carriers have limits (some even as few as 140
characters). Notes sent to these carriers my be received as truncated.
Don't select the Send All Claims option in the Office
Manager because it will send all the claims in your Batch Processor,
including claims you may not want to send.
When you submit your claims, the claims are reviewed and reported in a
Pre-submission Summary that pops up. It allows you make a final check
before sending claims to the clearinghouse. Most corrections can be
made directly from the report.
