Tracking your patients’ insurance information can be time consuming. You must verify that your patients’ insurance plans are active and ensure that payment estimates are accurate. This may require your office staff to visit multiple insurance websites daily.
Verifying a patient’s insurance eligibility and understanding a patient’s insurance plan benefits are key to ensuring that you are compensated appropriately for the care you provide your patients and that your patients enjoy the full insurance benefits to which they are entitled. Dentrix Eligibility Essentials provides you with the following standard features:
· Stay in Dentrix: No more logging into eCentral.
· Higher rates of successful responses from payers.
· Real-time eligibility checks up to seven days before the patient appointment.
· Standard reports automatically saved to the Document Center and accessible from the Appointment Book.
· Writebacks to coverage tables for deductibles, maximums, and coverage percentages.
· Color-coded eligibility icons that easily indicate the patient's eligibility status in the Appointment Book and the Family File.
Important: To use Dentrix Eligibility Essentials, you must have an eTrans User ID and be on Dentrix 24.16 or higher. Eligibility Essentials will roll out gradually to practices between September and the end of November 2024. You will receive an email from Henry Schein One the week the upgrades are available for your practice. If you have questions about the timing, please call 1-866-955-5694. Eligibility Pro On-Demand will be enabled with Eligibility essentials.
Note: The Dentrix Help currently includes topics detailing both old and new eligibility solutions. For information on the older eCentral eligibility solution, see Checking insurance eligibility in the Dentrix Help.
For more information about Eligibility Essentials, click the following links:
· Importing eligibility and benefits data
· Exiting an insurance benefits details import