Archiving patients overview

You can archive patients whose accounts are no longer active because they have moved or changed insurance carriers. Archiving patients simplifies your database and makes selecting patients faster and easier. You cannot archive:

·        Patients with Future Due Payment Plans or outstanding insurance claims.

·        Guarantors until you archive all other family members.

·        Guarantors if they have a payment agreement or a balance.

For more information, refer to the following topics:

·        Archiving patients

·        Archiving patients with provider balances

·        Reactivating archived patients