If archived patients return to your practice, you can reactivate them and restore all address, procedures, insurance claims, payments, adjustments, health history, prescriptions, patient questionnaires, and periodontal exams.
To reactivate an archived patient
1. In the Family File, click File, and then click Select Patient.
The Select Patient dialog box appears.
2. Select Include Archived Patients.
3. Select the archived patient you want to reactivate, and then click OK.
4. Double-click the Patient Information block.
The following message appears.
5. Click OK.
The patient's status changes to Patient.
Note: Refer to the patient's Patient Notes regarding previous continuing care, employer, insurance, and referral information.