Electronic Statement Submission History

After you send billing statements through QuickBill, you can review the statements using the Electronic Statement Submission History window.

This report displays the following information:

• The date of the submission.
• The guarantor's name.
• The total amount billed to the guarantor.
• How the statement was delivered (by mail, email, or text).

Key Information

• The Electronic Statement Submission History also includes the View QuickBill Invoice button, allowing your office to view your office's QuickBill invoice with Henry Schein One.
• The statement's delivery status is updated through the eSync service.
• The following statuses are available:
• Not Sent—Statement was unchecked from the list of statements to send electronically.
• Sent—Statement was successfully sent to the QuickBill server.
• Accepted—Statement has been received to be processed and emailed to the guarantor/patient.
• Processing—Statement is being processed to be emailed to the guarantor/patient.
• Failed—Statement notification failed to be sent to the guarantor/patient.
• Sent—Statement notification was successfully sent to the guarantor/patient.
• Email Opened—Statement email has been opened by the guarantor/patient.
• Statement Link Clicked—Link to view the statement has been clicked by the guarantor/patient.
• Patient Logged In—Guarantor/patient successfully logged in to view the statement.
• Viewed—Guarantor/patient viewed the statement.
• Paid—Guarantor/patient made payment toward the statement.
• Payment Posted—Statement payment has been successfully downloaded and posted to the Ledger.