Henry Schein ONE logo

Patient Engage Live Quick Start

Your front office is a busy place, and it’s easy to get wrapped up in other tasks and miss important messages. Patient Engage Live uses real-time notifications right on your desktop to help you improve your response time to texts and appointment requests. Here’s how to get started.

Watch this video to understand the basic features.

Patient Engage Live

Search the help topics for step-by-step instructions.

Installing and Setting Up Patient Engage Live

Two-way Text Messaging Overview

Weekly Appointments Overview

Appointment Request Overview

PhoneSight Help*

Read these articles for tips to get started.

How to Get the Most Out of Patient Engage Live

How to Be More Responsive to Patient Communications

Enhance Patient Engage Live with PhoneSight.

* PhoneSight is an add-on to Patient Engage that helps you communicate more effectively with your patients. It integrates your phone system with your practice management software and matches incoming calls to your patients. Then, a pop-up window appears on your computer, showing your team essential patient details and upcoming (or needed) family appointments. Check out the overview page to learn how PhoneSight can help your team be more efficient.

PhoneSight Overview