Appointment reminders help your patients remember to come in for their scheduled appointments. Automated appointment reminders also cut down on the time your staff spends confirming these appointments. Patient Engage allows you to edit and customize the appointment reminders you send out.
To edit an appointment reminder
2. From the Dentrix Hub toolbar, click General.
3. Under General, click Appointments.
3. Under Appointments, click Reminder Settings.
The list of appointment reminders appears.
4. Click Edit next to the reminder you want to edit.
5. Click Save the Date, and use this section to specify the type of appointment reminders you want sent and when (relative to when the appointment is scheduled).
Note: Click the arrow on the right, and then click Edit Template to display the Edit Message dialog box where you can edit the reminder text and insert custom tags as needed. When finished, click Continue. Do this for each type of appointment reminder you want to edit.
6. Click Pre Appointment, and use this section to specify the type of appointment reminders you want sent before the day of the appointment (as explained in the note above).
7. Click Pre Appointment, and use this section to specify the type of appointment reminders you want sent before the day of the appointment (as explained in the note above).
8. Click Day Of, and use this section to specify the type of appointment reminder you want sent the day of the appointment (as explained in the note above).
9. Click Follow Up, and use this section to specify the type of appointment reminders you want sent before after the appointment (as explained in the note above).
10. Click Save Plan to save all your changes.
Note: You can create a custom reminder plan to send reminders for specific procedures.