Validation Report

Before claims are transmitted, eTrans performs over 250 checks to assure that the information in the claims is complete and that the claims are ready to be sent to the insurance company/payor. The Validation Report shows the statuses of your claims:

Validated - This status is assigned to claims that contain all the required information and are ready to be sent electronically.

Warning - This status is assigned to claims that are missing information (for example, payor ID numbers and insurance plan numbers). This status is also assigned to claims that require attachments (for example X-rays, panoramic films, and periodontal charting information). You can send claims with a Warning status to the insurance company/payor, but it is recommended that you correct the information on the claim before you send it.

Rejected - This status is assigned to claims that have an error that would cause the insurance company to reject the claim. If the error is caused by information included on the claim, delete the claim, correct the errors, recreate the claim, and try to re-send the claim form the electronic claims batch with your next batch of claims. You can send a rejected claim by selecting the status check box for that claim and then clicking Send Selected Claims, but this is not recommended.

A copy of the Validation Report can be viewed and printed from the eTrans Status Report dialog box after you send your electronic claims.

Note: The Validation Report is not a transmission report and is not an indication that you have successfully submitted your claims.

Need more help?

You can visit our website or contact OMSVision Customer Support.