If a mistake is made when running the late charge utility, the quickest way to correct the mistake will be to restore the backup made prior to running the utility. Contact your hardware support representative for more information on restoring a backup.
Note: If you cannot restore a backup, the late charges must be deleted individually.
To delete late charges
Generate the Late Charge Report in DXOne Reporting to see which accounts had late charges applied.
For an account on the report that needs to have late charges cleared, select the guarantor in Ledger, and then delete the late charge.
Repeat step 2 for all other accounts on the report that need to have late charges deleted.