Viewing images in the remote image viewer

While the assistant is viewing the Chart or Quick Exam tab of a patient's clinical record and charting procedures and conditions, the dentist can view the patient's images on a separate (secondary) monitor during an exam.

To view images in the remote image viewer

  1. If the correct patient is not already selected, use the Patient Search box to access the patient's record.

    Note: You can include inactive patients in the search results by setting the Include inactive patients switch to On.

  2. On the Patient menu, under Clinical, click (or tap) Chart or Quick Exam.

    The patient's clinical record opens with the Chart or Quick Exam tab selected.

  3. With the Chart or Quick Exam tab of a patient's clinical record selected, expand the menu next to the Imaging tab, and then set the Remote Image Viewer switch to On.

    Note: The switch remains on until you log out of Dentrix Ascend.

  4. With the switch on, a Viewer button appears to the right of the tabs, click the button.

    Note: Depending on the available horizontal space, the button may be smaller and not have a label: .

  5. The Image Viewer window opens. Drag the window to another monitor's display. You can resize or maximize the window as needed.

  6. Do one of the following:

    • If you are on the Chart tab, set the Chairside dashboard switch to On (if it is not already). Then, select an image on the vertical filmstrip panel on the right.

    • If you are on the Quick Exam tab, select an image on the vertical filmstrip panel on the right.

    The selected image appears in the Image Viewer window.