Transaction types list

The following tables contain the available transaction types and a description of each.

Payments

Type

Description

Insurance Payment - Check

An insurance payment made with a check.

Note: Dentrix Ascend requires this transaction type, so you cannot clear the checkbox.

Insurance Payment - Electronic

An insurance payment made electronically.

Note: Dentrix Ascend requires this transaction type, so you cannot clear the checkbox.

Insurance Payment - Credit Card

An insurance payment made with a credit card.

Check Payment

A patient payment made with a check.

Cash Payment

A patient payment made with cash.

Credit Card Payment

A patient payment made with a credit card.

Patient Financing Payment

A patient payment made with a payment card from a third-party that provides patient financing (such as a CareCredit or healthcare credit card).

Electronic Transfer Payment

A patient payment made through an electronic transfer of funds. The payment goes directly into your bank account.

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Charge Adjustment

Type

Description

Charge Adjustment

A general charge adjustment to increase a patient balance.

Note: Dentrix Ascend requires this transaction type, so you cannot clear the checkbox.

Collected Bad Debt

A fee for collections.

Electronic Check Credit

A fee for an electronic check.

Initial Balance Forward

A patient balance greater than zero that is being migrated over from another practice management program.

Insurance Adjustment

A charge adjustment made by an insurance carrier.

Note: Dentrix Ascend requires this transaction type, so you cannot clear the checkbox.

Insurance Over-pmt Refund

A charge adjustment from an insurance carrier if the carrier has overpaid.

NSF Bank Fee

A fee charged by your bank due to insufficient funds for a check you have deposited.

NSF Check

A fee you charge in addition to any bank fee for a check that could not be processed due to insufficent funds.

Patient Refund

A charge adjustment to increase a patient balance after a refund that exceeded the correct amount to be refunded was paid to the patient or credited to the patient's balance.

Sales Tax

A fee for sales tax.

Transfer Charge Balance

A charge adjustment for a balance greater than zero or a charge that is being transferred from another patient. You can also use this adjustment type to post a charge adjustment if a patient balance greater than zero is being transferred to another patient.

Ins Charge Offsetting Adjustment

A charge adjustment to offset an insurance payment or credit adustment.

Credit Card Refund

A charge adjustment to increase a patient balance after a refund that exceeded the correct amount to be refunded for a credit card payment was paid to the patient or credited to the patient's balance.

Credit Card Void

A charge adjustment to increase a patient balance after voiding a patient payment made with a credit card.

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Credit Adjustment

Type

Description

Bankruptcy Write-off

A write-off for a bankrupt patient.

Charitable Contribution

A credit for a charitable contribution.

Credit Adjustment

A general credit adjustment to decrease a patient balance.

Family/Friend Courtesy

A credit for friends and family.

Full Payment Courtesy

A credit for a patient payment that was made in full.

Initial Credit Balance Forward

A patient balance less than zero that is being migrated over from another practice management program.

In-office Write-off

A write-off made by the office.

Insurance Adjustment

A credit adjustment made by an insurance carrier.

Note: Dentrix Ascend requires this transaction type, so you cannot clear the checkbox.

Professional Courtesy

A discount given as a professional courtesy. However, make sure that you do not violate any laws by not collecting certain fees, such as co-pays and deductibles, which are required by contract.

Senior Citizen Courtesy

A discount given to senior citizens.

Staff Courtesy

A discount given to employees.

Transfer Credit Balance

A credit adjustment for a balance less than zero or a credit that is being transferred from another patient. You can also use this adjustment type to post a credit adjustment if a patient balance less than zero is being transferred to another patient.

Write-off

A general write-off to decrease a patient balance.

Offsetting Adjustment

A credit adjustment to offset a charge or charge adjustment.

Discount

A credit given as a discount. Dentrix Ascend automatically posts a credit for a charge posted on a patient account if that patient has a discount plan.

Note: Dentrix Ascend requires this transaction type, so you cannot clear the checkbox.

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