Transaction types list
The following tables contain the available transaction types and a description of each.
Payments
Type |
Description |
Insurance Payment - Check |
An insurance payment made with a check. Note: Dentrix Ascend requires this transaction type, so you cannot clear the checkbox. |
Insurance Payment - Electronic |
An insurance payment made electronically. Note: Dentrix Ascend requires this transaction type, so you cannot clear the checkbox. |
Insurance Payment - Credit Card |
An insurance payment made with a credit card. |
Check Payment |
A patient payment made with a check. |
Cash Payment |
A patient payment made with cash. |
Credit Card Payment |
A patient payment made with a credit card. |
Patient Financing Payment |
A patient payment made with a payment card from a third-party that provides patient financing (such as a CareCredit or healthcare credit card). |
Electronic Transfer Payment |
A patient payment made through an electronic transfer of funds. The payment goes directly into your bank account. |
Charge Adjustment
Type |
Description |
Charge Adjustment |
A general charge adjustment to increase a patient balance. Note: Dentrix Ascend requires this transaction type, so you cannot clear the checkbox. |
Collected Bad Debt |
A fee for collections. |
Electronic Check Credit |
A fee for an electronic check. |
Initial Balance Forward |
A patient balance greater than zero that is being migrated over from another practice management program. |
Insurance Adjustment |
A charge adjustment made by an insurance carrier. Note: Dentrix Ascend requires this transaction type, so you cannot clear the checkbox. |
Insurance Over-pmt Refund |
A charge adjustment from an insurance carrier if the carrier has overpaid. |
NSF Bank Fee |
A fee charged by your bank due to insufficient funds for a check you have deposited. |
NSF Check |
A fee you charge in addition to any bank fee for a check that could not be processed due to insufficent funds. |
Patient Refund |
A charge adjustment to increase a patient balance after a refund that exceeded the correct amount to be refunded was paid to the patient or credited to the patient's balance. |
Sales Tax |
A fee for sales tax. |
Transfer Charge Balance |
A charge adjustment for a balance greater than zero or a charge that is being transferred from another patient. You can also use this adjustment type to post a charge adjustment if a patient balance greater than zero is being transferred to another patient. |
Ins Charge Offsetting Adjustment |
A charge adjustment to offset an insurance payment or credit adustment. |
Credit Card Refund |
A charge adjustment to increase a patient balance after a refund that exceeded the correct amount to be refunded for a credit card payment was paid to the patient or credited to the patient's balance. |
Credit Card Void |
A charge adjustment to increase a patient balance after voiding a patient payment made with a credit card. |
Credit Adjustment
Type |
Description |
Bankruptcy Write-off |
A write-off for a bankrupt patient. |
Charitable Contribution |
A credit for a charitable contribution. |
Credit Adjustment |
A general credit adjustment to decrease a patient balance. |
Family/Friend Courtesy |
A credit for friends and family. |
Full Payment Courtesy |
A credit for a patient payment that was made in full. |
Initial Credit Balance Forward |
A patient balance less than zero that is being migrated over from another practice management program. |
In-office Write-off |
A write-off made by the office. |
Insurance Adjustment |
A credit adjustment made by an insurance carrier. Note: Dentrix Ascend requires this transaction type, so you cannot clear the checkbox. |
Professional Courtesy |
A discount given as a professional courtesy. However, make sure that you do not violate any laws by not collecting certain fees, such as co-pays and deductibles, which are required by contract. |
Senior Citizen Courtesy |
A discount given to senior citizens. |
Staff Courtesy |
A discount given to employees. |
Transfer Credit Balance |
A credit adjustment for a balance less than zero or a credit that is being transferred from another patient. You can also use this adjustment type to post a credit adjustment if a patient balance less than zero is being transferred to another patient. |
Write-off |
A general write-off to decrease a patient balance. |
Offsetting Adjustment |
A credit adjustment to offset a charge or charge adjustment. |
Discount |
A credit given as a discount. Dentrix Ascend automatically posts a credit for a charge posted on a patient account if that patient has a discount plan. Note: Dentrix Ascend requires this transaction type, so you cannot clear the checkbox. |