Sirona/Schick USB 3/AE Sensors Setup Guide

This guide describes the installation and setup of the Sirona/Schick USB 3/AE intraoral sensors for use with Dentrix Ascend Imaging.

Overview

Dentrix Ascend Imaging supports the acquisition of intraoral images from Sirona/Schick USB 3/AE intraoral X-ray sensors on a computer running the Windows operating system.

Note: Prior to the installation of the sensor, the acquisition agent application must be installed on each computer that will acquire images. Refer to Setting up the acquisition agent for instructions on downloading and installing the acquisition agent.

Downloading installers

To download the installers, do the following:

  1. Download the following from the Sirona website (https://www.dentsplysironasupport.com/en-us/user_section/user_section_imaging/schick_brand_software.html):

    • AE / USB 3.0 Interface Driver (needed only if you are using an AE sensor or USB 3.0 Interface).

    • Schick Driver v5.16.

    • Intraoral Sensor Software v3.0.

  2. Unblock all downloaded files before extracting or running installers. To unblock the files, right-click a file, and then select Properties. In the properties dialog box, select the Unblock checkbox, and then click OK.

  3. After unblocking the files, extract any zip files by right-clicking, selecting Extract All, and then following the instructions to unzip the files.

Installing IOSS

To install IOSS, do the following:

  1. Open the IOSS folder, and then run Autorun.exe as an administrator.

  2. Select the Install Intraoral Sensor Software checkbox.

    The Intraoral Sensor Software Setup starts.

  3. Click Next, and follow the instructions in the installer.

  4. After the installation is complete, the Intraoral Sensor Configuration application might open, but you can close it at this time.

Installing the CDR Elite driver

To install the CDR elite driver, do the following:

  1. Open the CDRElite folder, and then run CDR Elite Setup.exe as an administrator.

    If there are any installation requirements, a dialog box appears.

  2. Click Install.

  3. The Schick 33/Elite USB Interface Driver - InstallShield Wizard starts. Follow the instructions in the installer to install the Schick drivers.

Installing the AE USB interface

To install the AE USB interface, do the following:

  1. Run AEUSBInterfaceSetup.exe as an administrator.

  2. The Schick AE USB Support for CDR Setup starts.

  3. Click Install, and then follow the instructions in the installer.

Testing

The sensor is now functional in Dentrix Ascend Imaging. To acquire a test image, do the following:

  1. In the Imaging Procedures list, select Bitewing Single Image.

  2. Select any teeth for the test.

  3. On the Acquisition Method for this imaging exam menu, select Sirona / Schick USB 3/ AE.

  4. Click Proceed with Acquisition.

  5. Select a filter from the Apply Device Filter list.

    Note: Each Sirona and Schick device uses its own filter options. The list of enhancements dynamically updates for the connected sensor. Make sure that only one sensor is connected at a time.

  6. Acquire an image using your sensor.

  7. Click Finish Acquisition.

Troubleshooting

Acquisition agent image filter options

The acquisition agent contains settings for the Sirona filters. So, if the image from the sensor does not suit your preferences, you can adjust the filters. Do the following:

  1. Click the acquisition agent icon in the system tray, and then select Preferences.

  2. In the Preferences dialog box, select the Filters tab.

  3. Under Sirona Filter, select a family from the Set Device Family list. The Select Filter list is populated according to the selected device family.

    Note: The Sirona device families are as follows:

    • Supreme:

      • Xios XG Supreme.

      • Schick 33.

    • AE:

      • Xios AE.

      • Schick AE.

    Note: Xios XG Select/Schick Elite sensors have their own filtering that is not accessible in the acquisition agent preferences.

  4. In the Set Sharpness Value box, raise or lower the vlaue to suit your preferences. You can set to value to a number between 0 and 100, where 0 is no enhancement, and 100 is the highest level of enhancement.

  5. Click Done.

Device not found

If a "device not found error" appears, try the following:

  1. Restart the computer, and try again.

  2. Unplug and then re-plug the sensor, and try again.

  3. Try a different USB port on the computer, preferably a USB port on the back of the computer that is directly connected to the motherboard, and try again.

  4. If the sensor is still not found, open the Intraoral Sensor Configuration App, and then select the Sensors tab.

  5. Click Refresh Sensors, and then check if the sensor is detected in this window. If it is, select it, and check the status for more information.