Setting a patient's preferred pharmacy for ePrescribe

You can specify a patient's preferred retail pharmacy in ePrescribe to help expedite the entry of electronic prescriptions for that patient. Regardless of which pharmacy is the patient's default, you can change the pharmacy as needed when you enter a prescription.

To set the preferred retail pharmacy for a patient in ePrescribe

1. How to get there

   1. If the correct patient is not already selected, use the Patient Search box to access the patient's record.

   2. On the Patient menu, under General, click (or tap) Prescriptions.

      The patient's Patient Prescriptions page opens.

   On a patient's Patient Prescriptions page, on the Prescription menu, select New Electronic Prescription.

   

   Note: The New Electronic Prescription option is available only if the patient has a status of "New" or "Active."

   The Electronic Prescriptions page opens.

   

   Note: You cannot navigate to other areas of Dentrix Ascend while accessing ePrescribe through a patient's record.

2. In the top area, next to Pref. Pharm., click (or tap) the text "None entered" (if no pharmacy has been added) or the text of an existing pharmacy.

   The Pharmacy Search options appear.

   

3. To search for retail pharmacies, select one of the following Search by options:

   • Patient History - Pharmacies that have been sent prescriptions for the patient through ePrescribe in the past.

     Note: This option is available only if a prescription for the patient has been sent to a pharmacy through ePrescribe.

   • Practice Favorites - Pharmacies that have been saved for later use for the current location in ePrescribe.

     Note: This option is available only if there is at least one saved pharmacy for the current location in ePrescribe.

   • All - All pharmacies.

4. Do one of the following as needed:

   • With Patient History or Practice Favorites selected, to sort the list of pharmacies so the pharmacies that match specified criteria appear at the top of the list, select a State; and/or enter all or part of a Name, Street Address, City, ZIP Code, or Phone.

   • With All selected, to search for pharmacies that match specified criteria, select a State; and optionally enter all or part of a Name, Street Address, City, ZIP Code, and/or Phone.

     

5. Click (or tap) Search.

   The pharmacies that match the specified criteria appear in the list.

   

6. Select a pharmacy, and then click (or tap) Set as Patient Pharmacy to make that pharmacy the default for any of the patient's prescriptions.

   Note: Regardless of which pharmacy is the patient's default, you can change the pharmacy as needed when you enter a prescription.

7. If a message asking if you want to add the pharmacy as a favorite for the current location appears, click (or tap) Yes, add this to my site favorites; otherwise, click (or tap) No thanks, continue.