Setting a patient's mail-order pharmacy for ePrescribe

You can specify a patient's preferred mail-order pharmacy in ePrescribe to help expedite the entry of electronic prescriptions for that patient. Regardless of which pharmacy is the patient's default, you can change the pharmacy as needed when you enter a prescription.

To set the preferred mail-order pharmacy for a patient in ePrescribe

1. How to get there

   1. If the correct patient is not already selected, use the Patient Search box to access the patient's record.

   2. On the Patient menu, under General, click (or tap) Prescriptions.

      The patient's Patient Prescriptions page opens.

   On a patient's Patient Prescriptions page, on the Prescription menu, select New Electronic Prescription.

   

   Note: The New Electronic Prescription option is available only if the patient has a status of "New" or "Active."

   The Electronic Prescriptions page opens.

   

   Note: You cannot navigate to other areas of Dentrix Ascend while accessing ePrescribe through a patient's record.

2. In the top area, next to Pref. Pharm., click (or tap) the text "None entered" (if no pharmacy has been added) or the text of an existing pharmacy.

   The Pharmacy Search options and a list of mail-order pharmacies appear.

   

3. To sort the list of pharmacies so the pharmacies that match specified criteria appear at the top of the list, select a State; and/or enter all or part of a Name, Street Address, City, ZIP Code, and/or Phone. Then, click (or tap) Search.

   

4. Select a pharmacy, and then click (or tap) Set as Preference & Continue to make that pharmacy the default for any of the patient's prescriptions to be fulfilled by mail-order.

   Note: Regardless of which pharmacy is the patient's default, you can change the pharmacy as needed when you enter a prescription.