Schick 33, Elite, and XIOS XG Sensors Setup Guide

This guide describes the installation and setup of the Schick 33, Elite, and XIOS XG intraoral sensors for use with Dentrix Ascend Imaging.

Overview

Dentrix Ascend Imaging supports the acquisition of intraoral images from the Schick 33, Elite, and XIOS XG intraoral X-ray sensors on a computer running the Windows operation system. Drivers for the sensor must be installed on each computer that the sensor will be connected to. Calibration (correction) files must be installed on each computer that the sensor will be connected to.

Note: Prior to the installation of the sensor, the acquisition agent application must be installed on each computer that will acquire images. Refer to Setting up the acquisition agent for instructions on downloading and installing the acquisition agent.

Schick 33/Elite driver installation

To install the Schick 33/Elite drivers, do the following:

1. Obtain the Schick Elite Driver with 33 support from the Dentsply Sirona support website at http://dsgo.to/schick.

   

2. Extract the CDRElite5_16.zip file, and then run the Setup as an administrator (right-click, and select Run as administrator).

   Note: If User Account Control prompts you to confirm that you want to proceed, click Yes.

   The Choose Setup Language dialog box appears.

   

3. Select the desired language, and then click OK.

   The Schick 33/Elite USB Interface Driver- InstallShield Wizard starts.

   

4. Click Next.

   The Ready to Install the Program screen appears.

   

5. Click Install.

   When the installation is complete, the Completed screen appears.

   

6. Click Finish.

7. Plug in the Elite or 33 sensor. Windows will automatically detect the drivers.

   

8. The correction files are stored in the sensor and will be installed automatically the first time you attempt to arm the sensor. To install the correction files, open Dentrix Ascend Imaging, select a procedure in the Imaging Procedures list, select teeth if applicable, and then click Proceed with Acquisition.

   Note: Dentrix Ascend Imaging may display an error message, indicating that the correction files could not be found. This is because it takes a few seconds for the files to be installed from the sensor itself. If this occurs, wait for the correction files to be installed, cancel the acquisition, and then re-click Proceed with Acquisition to continue.

   

   

9. The sensor is now ready for use.

Schick 33 configuration

The Schick 33 sensor can have various possible configurations. To access the settings for the sensor, do the following:

1. Click the acquisition agent icon in the system tray, and then select Preferences.

   

2. In the Preferences dialog box, select the Digital Sensor tab.

   

3. Click Schick Settings.

   

4. If the drivers for the sensor are installed, the Xray Acquisition Control Properties dialog box appears.

   

Schick 33 binning mode

Note: It is recommended that you configure the Schick 33 sensor to use Standard Resolution for acquiring images. This will reduce image load times with smaller file sizes as compared to high-resolution images.

To enable or disable binning, do the following:

1. Click the acquisition agent icon in the system tray, and then select Preferences.

   

2. In the Preferences dialog box, select the Digital Sensor tab.

   

3. Click Schick Settings.

   

4. If the drivers for the sensor are installed, the Xray Acquisition Control Properties dialog box appears. Select the Elite/Schick 33 Image tab.

   

5. Select Standard from the Resolution list.

   

6. Click Apply and then OK.

   

Schick 33 enhancements

The sensor settings should be set up to match the settings of the old imaging software. Do the following:

1. Click the acquisition agent icon in the system tray, and then select Preferences. In the Preferences dialog box, select the Filters tab, and then set the Schick Filter settings to match the previous imaging software.

   

2. Click Done.

Testing

The Schick sensor is now functional in Dentrix Ascend Imaging. To acquire a test image, do the following:

1. In the Imaging Procedures list, select Bitewing Single Image.

   

2. Select any teeth for the test.

   

3. On the Acquisition Method for this imaging exam menu, select one of the following options:

   • Schick 33 / XIOS XG - If you are using a Schick 33 or XIOS XG sensor.

     

   • Schick CDR/ Elite - If you are using a Schick CDR or Elite sensor.

     

4. Click Proceed with Acquisition.

   

5. Dentrix Ascend Imaging supports applying Schick 33 device modality filters, which are combinations of display and sharpening filters that create images more tuned to a specific task such as Perio (which optimizes for tissue and with less sharpening) or Endo (which optimizes for canals and adds more sharpening). You can change these filter any time prior to or during the acquisition of images. To apply a filter during acquisition, do the following:

   1. Select a filter from the Apply Device Filer list.

      

      Note: The enhancement filter should typically not be used in combination with Schick device filters. This is because the various Schick device filters already include sharpening for the image, and it is not recommended to turn on Dentrix Ascend Imaging's enhancement filters as it may over-sharpen the image. So, Not Enhanced should be selected in the Apply Enhancement list.

      

   2. Acquire an image using your Schick sensor.

   3. Click Finish Acquisition.

      

Troubleshooting

Device Manager

Verify that your Schick Elite/33 device has been properly installed in Device Manager. Your device will appear as a Schick Device.

Device Not Found error

If the sensor is fully connected to the computer, and a "device was not found..." error appears, restart the computer, and then try again. This issue can occur because another imaging software locked the sensor before you started an acquisition in Dentrix Ascend Imaging.

If the issue still occurs after rebooting the computer, open the Schick settings in the acquisition agent preferences, and make sure that Use CDR Autodetect is selected, and then try again.

If the issue still occurs after you do the previous steps, reach out to Schick’s support team for further assistance.

Schick 33 Maximus Processing error

If the Apply Fixed Enhancement option is selected in the Schick settings of the acquisition agent preferences, and if the device filter is set to anything but No Filter during acquisition, the error occurs. To change the Schick settings, do the following:

1. Open the acquisition agent preferences (click the icon in the system tray, and then select Preferences). Then, select the Digital Sensor tab.

   

2. Click Schick Settings.

   

3. Select the Elite/Schick 33 Image tab.

   

4. Clear the Apply Fixed Enhancement checkbox.

   

Manual configuration of Schick 33 binning

It is recommended that a standard resolution is used with a Schick 33 sensor to reduce load times for the user. To configure your Schick 33 Sensor to use a standard resolution, do the following:

1. In File Explorer, navigate to C:\Program Files (x86)\Schick Technologies\Shared Files.

2. Right-click CDRSettings.exe, and then select Run as Administrator.

3. If User Account Control prompts you to confirm that you want to proceed, click Yes.

   The CDR Setting Editor window opens.

4. Select the SynergyUSB folder.

   

5. Do one of the following:

   • If the Setting MAXIMUS_BINNED_MODE exists, verify that the Value is set to 2.

   • If the Setting MAXIMUS_BINNED_MODE does not exist, do the following to add it:

     1. Click Edit > Insert Setting.

        The Modify Setting dialog box appears.

        

     2. Set up the following options:

        • Setting Name - MAXIMUS_BINNED_MODE.

        • Type - numerical.

        • Value - 2.

          Note: 2 enables binning mode; 1 disables binning mode.

     3. Click OK.

6. Close the CDR Setting Editor window.

7. Unplug the Schick Sensor, and then plug it back in.