Owandy ONE or OPTEO Sensor Setup Guide

This guide describes the installation and setup of the Owandy ONE or OPTEO intraoral sensor intraoral sensor for use with Dentrix Ascend Imaging.

Overview

Dentrix Ascend Imaging supports the acquisition of intraoral images from the Owandy ONE or OPTEO intraoral X-ray sensors on a computer running the Windows operating system. Drivers for the Owandy ONE or OPTEO sensor must be installed on each computer that the sensor will be plugged into. Calibration (correction) files must be installed on each computer that the Owandy ONE or OPTEO sensor will be connected to.

Note: Prior to the installation and setup of the Owandy ONE or OPTEO sensor, the acquisition agent application must be installed on each computer that will acquire images. Refer to Setting up the acquisition agent for instructions on downloading and installing the acquisition agent.

Minimum Version

  • Acquisition agent v1.2.7510.29950

Installation

Note: If an Owandy ONE or OPTEO sensor was installed and operating previously with this computer, and you plug the sensor into a USB port, Windows will not search for drivers because they are already installed; in this case, you can skip directly to step 10 of these installation instructions.

To install device drivers for the ONE or OPTEO sensor, do the following:

  1. The Owandy ONE or OPTEO sensor comes with a flash drive (SETUP) that contains the drivers and calibration files for your specific sensor. Plug the flash drive into the computer, and then run Autorun.exe.

  2. Select ONE or OPTEO, depending on the sensor that you are setting up.

    The OWANDY - Intraoral OPTEO installer starts, and the Choose Setup Language screen appears.

  3. Select your setup language, then click Next.

    The Welcome screen appears.

  4. Select Next.

    The Ready to Install the Program screen appears.

  5. Click Install.

    The Driver installation screen appears.

  6. Make sure that your sensor is plugged into the computer, and then click Install.

    When the installation has finished, a dialog box appears, informing you what was installed.

  7. Click OK on the dialog box, and then click Finish to close the installer.

  8. Select the flash drive (CALBRATION), and then run install.bat.

  9. Press any key to continue.

  10. The X-RAY SENSOR icon appears in the system tray. Click on the icon. The acquisition box for the sensor appears.

    Note: There are more configuration settings for the sensor in the system tray app, see the "Troubleshooting" section for more information.

  11. Double-click the 0 degree rotation icon, and then select 180 degrees. Then, click the X to close the acquisition box.

Testing

The Owandy ONE or OPTEO Sensor is now functional in Dentrix Ascend Imaging. To acquire a test image, do the following:

  1. In the Imaging Procedures list, select Bitewing Single Image.

  2. Select any teeth for the test.

  3. On the Acquisition Method for this imaging exam menu, select Owandy Opteo/One.

  4. Click Proceed with Acquisition.

  5. The system tray app's acquisition box opens. When the acquisition box is green, as well as the Acquisition Status box in Dentrix Ascend Imaging, acquire an image using the Owandy ONE or OPTEO sensor.

Troubleshooting

Device Driver

Make sure that the Owandy ONE or OPTEO sensor is detected by the computer. Open Device Manager, and then verify that the device appears.

Note: If there is an error with an acquisition, it may be necessary to close the system tray apps (Acquisition Agent and X-RAY SENSOR) and then run the acquisition agent as an administrator one time.

Clear Data Folder

If there is an error with an acquisition, or if an acquisition is being interrupted by a dialog box that asks to transfer images, it is recommended that you browse to C:\ProgramData\OWANDY\Intra Standalone\Data in File Explorer. If there are images in that folder, save copies in another location, and then delete all files in that folder.

System Tray App Settings

The system tray app has more configuration settings for the sensor.

To access the additional settings, right-click the XRAY SENSOR icon in the system tray, and then select Configuration.

The CONFIGURATION dialog box appears.

This dialog box contains various settings; however, the ones to focus on are in the Image processing section.

If you like the way the images are processed before they get sent to Dentrix Ascend Imaging, make sure that enhancements are turned off when you are acquiring with the sensor.

Otherwise, select the Film alike option, and clear the Apply sharpen checkbox in the CONFIGURATION dialog box. Then, click OK.