Managing a patient's preferred pharmacy

You can add a preferred pharmacy to a patient's record. The specified pharmacy will be selected by default when you enter an electronic prescription. You can also change or remove the patient's preferred pharmacy as needed.

To add a preferred pharmacy

1. Do one of the following:

   • When entering or updating patient information, on the Preferences tab, next to Preferred Pharmacy, click (or tap) Add Pharmacy.

     

   • How to get there

     1. If the correct patient is not already selected, use the Patient Search box to access the patient's record.

     2. On the Patient menu, under General, click (or tap) Prescriptions.

        The patient's Patient Prescriptions page opens.

     On a patient's Patient Prescriptions page, under Preferred Pharmacy, click (or tap) +ADD.

     

   The Preferred Pharmacy dialog box appears. The Search Pharmacy tab is selected by default.

   

2. In the Search By Pharmacy Name box, begin typing the name of the pharmacy (according to the NPPES registry), continue typing as needed to narrow down the search results list, and then select the correct pharmacy.

   If you are unable to find the correct pharmacy using the search, proceed to the next step; otherwise, ignore the next step.

3. Select the Add Pharmacy Manually tab, and then enter the pharmacy details: name, address, phone number, and fax (optional).

   

4. Click (or tap) Save.

   The pharmacy is saved in the patient's preferences.

   • On the Preferences tab:

     

   • On the Patient Prescriptions page:

     

To specify a different preferred pharmacy for a patient

On the Preferences tab of a patient's Patient Information page, or on a patient's Patient Prescriptions page, under Preferred Pharmacy, click (or tap) the Edit button next to the name of the pharmacy, select (or manually enter) a pharmacy, and then click (or tap) Save.

To remove a patient's preferred pharmacy

On the Preferences tab of a patient's Patient Information page, or on a patient's Patient Prescriptions page, under Preferred Pharmacy, click (or tap) the Delete button next to the name of the pharmacy, and then click (or tap) Delete on the confirmation message that appears.