GxPicture with DEXIS Platinum Sensor Setup Guide

This guide describes the installation and setup of the DEXIS Platinum intraoral sensor for use with Dentrix Ascend Imaging via the GxPicture universal driver suite.

Overview

Dentrix Ascend Imaging supports the acquisition of intraoral images from the DEXIS Platinum intraoral X-ray sensor on a computer running the Windows operating system. Drivers for the DEXIS Platinum sensor must be installed on each computer that the DEXIS sensor will be connected to. Calibration (correction) files must be installed on each computer that the DEXIS sensor will be connected to.

Note: Prior to the installation of the GxPicture device, the acquisition agent application must be installed on each computer that will acquire images. Refer to Setting up the acquisition agent for instructions on downloading and installing the acquisition agent.

Minimum versions

• Minimum Acquisition Agent required: v1.2.7510.29950

• Minimum GxPicture required: v3.6.7

Installation

To install GxPicture, do the following:

1. Download GxPicture (https://dexis.com/en-us/download-center).

   Note: This guide uses the GxPicture 4.2.0 (Web Installer).

2. Right-click the downloaded .zip file, and then select Properties. On the General tab of the Properties sheet, clear the Unblock checkbox, and then click Apply and OK.

   

3. Right-click the zip file, and then select Extract All. Follow the instructions to extract the contents.

   

4. Right-click GxPicture_Setup_Launcher_[xxxx].exe, and then select Run as administrator.

   

   The GxPicture (Web Installer) starts and displays the License Agreement screen.

   

5. Select the I accept the agreement checkbox, and then click Next.

   The Ready to Install screen appears.

   

6. Click Install.

   The Status screen appears.

   

7. Click Install.

8. Follow the on-screen instructions to complete the installation.

   After DEXIS Software Manager is installed, the GxPicture Driver Suite - InstallShield Wizard starts.

   

9. Click OK.

   The Welcome screen appears.

   

10. Click Next.

    The License Agreement screen appears.

    

11. Select the I accept the terms of the license agreement checkbox, and then click Next.

    The Select your Dental Imaging Software screen appears.

    

12. Select the Other Software - GxPicture Filters Enabled* option.

    The Select Products screen appears.

    

13. Select the GXS-700/DEXIS Platinum checkbox to install the corresponding drivers, and then click Next.

    The Ready to Install the Program screen appears.

    

14. Click Install.

    The GxFilter Setup dialog box appears.

    

15. Select the GXS-700 / DEXIS Platinum checkbox to enable GxFilters for that device, and then click Set.

    The Complete screen appears.

    

16. Click Finish.

17. If a message appears and asks if you want to reboot, click Yes.

    

18. Install the correction files that match the serial number of your device. You may now connect your GxPicture device.

    Notes:

    • The sensor will not operate without the correct (matching serial number) calibration files. The calibration/correction files are packaged with the sensor on a disc labeled "DEXIS Platinum Sensor File." In most cases, DEXIS can supply the calibration/correction files for the specific serial number of the sensor if the disc cannot be located and the calibration files are not already copied onto the computer.

    • If the DEXIS sensor has been previously installed and operating upon this computer (DEXIS imaging software was used previously), you may be able to skip this step. The Acquisition Agent looks in C:\DEXIS\flashdir by default for calibration files, which is where they are located for DEXIS 9.x imaging software. If you have DEXIS 10.x imaging software installed, the default location is in C:\Program Files or C:\Program Files (x86), depending on whether the 64-bit or 32-bit Windows OS is installed.

    Do the following:

    1. On the Welcome screen of the DEXIS Platinum Sensor Files - InstallShield Wizard window, click Next.

       

       The Choose Destination Location screen appears.

       

    2. Click Next.

       The Ready to Install the Program screen appears.

       

    3. Click Install.

       The InstallShield Wizard Complete screen appears.

       

    4. Click Finish.

    5. Place the correction files in the C:\Program Files (x86)\Gendex\GXS700_CorrectionFiles folder.

       

    6. Connect the DEXIS Platinum sensor to the computer, and verify that the system tray app is running. If the app is green, the sensor is ready for use.

       

       Note: If the sensor is not armed, restart the computer.

Testing

The DEXIS Platinum sensor is now functional in Dentrix Ascend Imaging. To acquire a test image, do the following:

1. In the Imaging Procedures list, select Bitewing Single Image.

   

2. Select any teeth for the test.

   

3. On the Acquisition Method for this imaging exam menu, select GxPicture Device.

   

4. Click Proceed with Acquisition.

   

5. Acquire an image using the DEXIS Platinum sensor.

   Note: If an error appears, try restarting the computer to correct the issue.

6. Click Finish Acquisition.

   

Troubleshooting

App

Verify that the device app is running by looking in the system tray. Make sure the app's icon is green.

Device Manager

Make sure that the Platinum sensor is detected by the computer. Open Device Manager, and then verify that the device appears.