Deleting recare communications

You can delete a recare communication (an email message and a text message that get sent to patients automatically regarding their prophy recare).

Note: Alternatively, you can inactivate a recare communication.

To delete a recare communication

  1. If you are not already viewing the correct location, select it on the Location menu.

  2. On the Settings menu, under Patient Care, click (or tap) Patient Communications.

    The Patient Communications page opens.

  3. On the Recare tab, click (or tap) a communication.

    Samples of the corresponding email message and text message appear, and the options for the communication become available.

    Due Date (before)

    Due Date (after)

  4. Click (or tap) Delete.

    A confirmation message appears.

  5. Click (or tap) Delete.