DTX Studio Clinic Software Bridge Setup Guide

This guide describes the installation and setup of the DTX Studio Clinic Software Bridge for use with Dentrix Ascend Imaging.

Overview

Dentrix Ascend Imaging supports the acquisition of intraoral, extraoral, and snapshots of CBCT images from the DTX Studio Clinic software on a computer running the Windows operating system. The DTX Studio Clinic software must be installed on each computer that the software bridge will be used.

Notes:

  • Prior to configuring the software bridge, configure all acquisition devices in the DTX Studio Clinic software on each computer that will acquire images using the software bridge.

  • Prior to the installation of any imaging devices or setting up the DTX Studio Clinic software, the acquisition agent application must be installed on each computer that will acquire images using the software bridge. Refer to Setting up the acquisition agent for instructions on downloading and installing the acquisition agent.

Recommended Versions

  • DTX Studio Clinic v4.2.1.2 or later

  • DTX Studio Core v3.15.1.1 or later

Minimum Versions

  • DTX Studio Clinic v2.4.x or later

  • DTX Studio Core v3.10.x

Configuration

To configure DTX Sutdio Clinic, do the following:

  1. Open DTX Studio Clinic.

  2. Click Settings.

  3. Select PMS integration.

  4. Select the Enable PMS integration, File-based integration, and Web-based integration checkboxes.

  5. Select the Update patient information and Enable patient creation and import checkboxes.

  6. (Recommended) For Export mode, select Filtered.

Testing

The DTX Studio Clinic Software Bridge is now functional in Dentrix Ascend Imaging. To acquire a test intraoral image, do the following:

  1. In the Imaging Procedures list, select Bitewing Single Image.

  2. Select any teeth for the test.

  3. On the Acquisition Method for this imaging exam menu, select DTX Studio Clinic Software.

  4. Click Proceed with Acquisition.

  5. Acquire an image in the DTX Studio Clinic software.

Troubleshooting

General

If the software bridge is not working, try the following:

  • Confirm that the DTX Studio Clinic software has been configured (see the "Configuration" section).

  • Confirm that the DTX Studio Clinic software has a connection to the DTX Studio Core. If it does not have a connection, use your credentials to create a connection.

  • Restart the PC.

  • Run the acquisition agent as administrator to check if it is a permission issue.

  • Check for endpoint security or antivirus software that could be blocking the connection. If there is, your IT professionals will need to add an exception to the software that is blocking the connection.

Error: 422 Unprocessible Entity

If an error message that contains "422 unprocessible entity" appears, and it is patient specific, it is possible that you had previously deleted the patient that is being bridged in DTX Studio Clinic and that the server is refusing to open the suspected patient. If this is the case, DTX Studio Clinic support can help you through the steps of un-deleting a patient, if necessary.

If none of the troubleshooting steps above help, contact DTX Studio support at https://www.dtxstudio.com/en-us/support for further guidance.