Air Techniques CamX Polaris Camera Setup Guide

This guide describes the installation and setup of the Air Techniques CamX Polaris intraoral camera for use with Dentrix Ascend Imaging.

Overview

Dentrix Ascend Imaging supports the acquisition of intraoral images from the Air Techniques CamX Polaris camera on a computer running the Windows operating system. The drivers for the CamX Polaris camera must be installed on each computer that the CamX Polaris camera will be plugged into.

Note: Prior to the installation of the camera, the acquisition agent application must be installed on each computer that will acquire images. Refer to Setting up the acquisition agent for instructions on downloading and installing the acquisition agent.

Installation

To install the drivers, do the following:

1. Insert the driver disk that is included with the camera packaging from Air Techniques, or download the driver installer from the Air Techniques website (http://www.airtechniques.com/drivers/).

2. Start the CamX Camera Drivers and Utilities installer as an administrator.

3. If a User Account Control window opens, click Yes.

   A CamX Camera Drivers and Utilities Setup dialog box appears.

   

4. Select the desired language, and then click OK.

   The introduction screen appears.

   

5. Click Next.

   The Installation options screen appears.

   

6. Select desired drivers, and then click Install.

7. If the Setup prompts you to unplug CamX camera devices, make sure no cameras are attached to the computer, and then click OK.

   

   The Installation completed screen appears.

   

8. Click Finish.

9. Now, you can connect your CamX Polaris camera.

Testing

The CamX Polaris camera is now functional in Dentrix Ascend Imaging. To acquire a test image, do the following:

1. In the Imaging Procedures list, select 2D Oral/Facial Photo Images.

   

2. On the Acquisition Method for this imaging exam menu, select Generic Intraoral Camera or Intraoral Camera TWAIN Interface.

   

   

   Note: If you use Generic Intraoral Camera as the acquisition method, the capture buttons on the CamX Polaris camera will not function, and you will need to use the space bar and Enter key to capture images. If you use Intraoral Camera TWAIN Interface as the acquisition method, the capture buttons on the CamX Polaris camera will function according to the manufacturer's specifications to capture images.

3. Turn on the CamX Polaris camera by pressing the power button on the device.

4. Click Proceed with Acquisition.

   

   Notes:

   • If a message about the browser not being able to access the camera appears, refer to the steps in the "Troubleshooting" section of this guide.

     

   • To access basic camera settings, click the cog icon (in the upper-right corner of the snapshot panel).

     

     

     

5. If there is more than one camera connected to the computer, or if the computer has a built-in webcam, Google Chrome may not select the intraoral camera by default. If this happens, to select the correct camera, do the following:

   1. Click the camera icon (in the upper-right corner of the snapshot panel).

      

   2. Select the option that corresponds to the correct camera, and then click Change Source.

      

      Note: You may need to be restart the browser for the changes to take effect.

6. Do one of the following:

   • If the acquisition method is Generic Intraoral Camera, a live video stream from your camera appears. Complete these steps:

     

     1. With the camera properly positioned, press the space bar to pause or freeze the live video stream (or click Pause Streaming).

        

     2. Press the Enter key to capture the current video frame (or click Take a snapshot). The resulting image is added to the snapshot panel, and the video stream automatically becomes live again.

        

     3. Repeat steps a-b as needed to acquire additional snapshots.

   • If the acquisition method is Intraoral Camera TWAIN Interface, a capture window opens. Complete this step:

     

     1. According to the manufacturer's specifications, use the buttons on your camera as needed to pause or freeze the live video stream, to capture the current video frame, and to make the video stream live again. Any captured images appear on the snapshot panel in Dentrix Ascend Imaging.

        

7. On the snapshot panel, clear the check box of the snapshots that you do not want to save.

   

8. Click Assign Images.

9. Do any of the following:

   • To save one or more snapshots as intraoral images and assign tooth numbers, select the snapshots that pertain to the same teeth (deselect snapshots that do not pertain to the same teeth), and then drag them to the Select Teeth, UR/UL/LR/LL, Upper Jaw, or Lower Jaw box.

     

     If you drag snapshots to the Select Teeth box, select the applicable teeth, and then click Assign Teeth.

     

   • To save one or more snapshots as extraoral images, select the snapshots that are extraoral images (deselect snapshots that are not extraoral images), and then drag them to the Extraoral Photos box.

     

   • To save the snapshots on the snapshot panel as intraoral images, but not assign tooth numbers, leave those snapshots on the snapshot panel.

   Assigned intraoral images appear on the left side of the preview area; extraoral on the right.

   

   Note: If you have a mix of intraoral and extraoral images, they map to one procedure (D0350), which will appear in the progress notes with two icons. Also, you can delete or reassign the intraoral or extraoral exam as needed in the future.

10. Click Begin Uploading.

Troubleshooting

Be sure that the CamX Polaris is powered on before you attempt to start an acquisition.

Camera Device Driver

To confirm that the camera device driver is loaded and recognized by Windows, do the following:

1. Plug the camera into a USB port.

2. Make sure the camera is powered on.

3. Open Device Manager.

4. Expand the Imaging Devices category, and make sure that the camera is listed ("Polaris Intraoral Video Camera").

   

5. If your camera is not being detected by Windows, or if it appears with a yellow exclamation icon or as an "Unknown device," try uninstalling and reinstalling the driver. If the problem persists, contact Air Techniques Customer Support.

Blocked Camera

If the browser cannot access the camera, an error message appears in Dentrix Ascend Imaging.

To unblock the camera, do the following:

1. In Chrome, click the View site information button on the left side of the URL box.

   

2. Select Site settings.

   

3. Change the Camera setting from Ask to Allow.

   

   

4. On the error message in Dentrix Ascend Imaging, click the Click here to retry after unblocking the camera link.