Adding and inactivating a patient's problems in ePrescribe

You can add and inactivate problems for a patient in ePrescribe.

Note: The problems in ePrescribe and Dentrix Ascend are not linked or synchronized.

To add and inactivate problems

1. How to get there

   1. If the correct patient is not already selected, use the Patient Search box to access the patient's record.

   2. On the Patient menu, under General, click (or tap) Prescriptions.

      The patient's Patient Prescriptions page opens.

   On a patient's Patient Prescriptions page, on the Prescription menu, select New Electronic Prescription.

   

   Note: The New Electronic Prescription option is available only if the patient has a status of "New" or "Active."

   The Electronic Prescriptions page opens.

   

   Note: You cannot navigate to other areas of Dentrix Ascend while accessing ePrescribe through a patient's record.

2. In the top area, next to Act. Problems, click (or tap) the text "None entered" (if no problems have been added) or the text of any existing problems.

   The Act. Problems dialog box appears.

   

3. Do any of the following as needed:

   Add a problem:

   1. Click (or tap) Add Diagnosis.

      

      The search options appear.

      

   2. Enter all or part of a problem or diagnosis that you want to search for in the search box, and then click (or tap) GO.

      The search results appear.

      

   3. Select an item in the search results list.

   4. If this is an active problem, leave the Active checkbox selected; otherwise, clear the checkbox.

   5. Leave today's date, or enter the correct Date when diagnosis first noticed/reported.

   6. Click (or tap) Save.

   Inactivate a problem:

   1. Click a problem's Inactivate link.

      

   Specify that a problem was entered in error (EIE):

   1. Click (or tap) a problem's EIE link.

      

4. Click (or tap) Back to close the Act. Problems dialog box.