Acteon Sopro Camera Setup Guide (Mac OS)

This guide describes the installation and setup of the Acteon Sopro intraoral camera for use with Dentrix Ascend Imaging.

Overview

Dentrix Ascend Imaging supports the acquisition of intraoral images from the Acteon Sopro camera via AVAM (a capture software by Acteon) on a computer running the Mac operating system.

Note: Prior to the installation of the camera, the acquisition agent application must be installed on each computer that will acquire images. Refer to Setting up the acquisition agent for instructions on downloading and installing the acquisition agent.

Minimum Version

  • Acquisition agent v1.2.8738.29144

Installation

The AVAM capture software (provided by Acteon) must be installed on each computer that the Acteon Sopro camera will be plugged into. To install AVAM, double-click the AVAM installer package.

Testing

The Sopro camera is now functional in Dentrix Ascend Imaging. To acquire a test image, do the following:

  1. In the Imaging Procedures list, select 2D Oral/Facial Photo Images.

  2. On the Acquisition Method for this imaging exam menu, select Sopro Cameras.

  3. Click Proceed with Acquisition.

    The AVAM capture software opens automatically.

  4. Acquire images with the Sopro camera. Captured images appear on the snapshot panel in Dentrix Ascend Imaging..

  5. On the snapshot panel, clear the check box of the snapshots that you do not want to save.

  6. Click Assign Images.

  7. Do any of the following:

    • To save one or more snapshots as intraoral images and assign tooth numbers, select the snapshots that pertain to the same teeth (deselect snapshots that do not pertain to the same teeth), and then drag them to the Select Teeth, UR/UL/LR/LL, Upper Jaw, or Lower Jaw box.

      If you drag snapshots to the Select Teeth box, select the applicable teeth, and then click Assign Teeth.

    • To save one or more snapshots as extraoral images, select the snapshots that are extraoral images (deselect snapshots that are not extraoral images), and then drag them to the Extraoral Photos box.

    • To save the snapshots on the snapshot panel as intraoral images, but not assign tooth numbers, leave those snapshots on the snapshot panel.

    Assigned intraoral images appear on the left side of the preview area; extraoral on the right.

    Note: If you have a mix of intraoral and extraoral images, they map to one procedure (D0350), which will appear in the progress notes with two icons. Also, you can delete or reassign the intraoral or extraoral exam as needed in the future.

  8. Click Begin Uploading.

Troubleshooting

To confirm that the device is connected and being recognized by the Mac OS, open System Information, select Hardware > USB, and then make sure that the camera is listed.

If the camera is not working in AVAM or is not accessible, your IT professional can try the steps mentioned in the following Apple KB article: https://support.apple.com/en-us/HT213969.