Introduction to Electronic Remittance Advice Processing

An Electronic Remittance Advice (ERA) document is an electronic data file provided by insurance carriers containing an Explanation of Benefits (EOB) for received insurance claims. Like EOBs, ERAs explain a claim's payment and adjustment information. However, unlike paper EOBs, the information is uploaded electronically into Dentrix, so your staff does not need to enter it manually.

ERAs simplify the insurance remittance process, helping your practice to realize these benefits:

• Reduced manual-entry errors from mountains of paperwork,
• Streamlined insurance claim reconciliations,
• Accelerated patient billings and secondary claim submissions,
• Improved Ledger accuracy,
• And overall increased claim-remittance efficiency!

To receive and process ERAs, you must meet Dentrix's software requirements, register for ERAs with Henry Schein One (HS1), and enroll with insurance carriers to receive their ERAs.

Note: You may see the term eEOBS (Electronic Explanation of Benefits) used instead of ERA on Dentrix websites, Help Files, modules, etc. ERAs and eEOBs are the same things, and they perform the same functions.

Key Information

• For more information about ERAs, visit the Dentrix eEOB (ERA) website and read Explanation of Benefits (EOB) Terms in Dentrix Help and the Dentrix blog post, EOBs, eEOBs, and ERAs.
• For more information about eClaims and eSync, visit the Dentrix eClaims and eSync websites, respectively, or call Dentrix eServices Support at 800.734.5561 (option1).