You access the Henry Schein One Customer Portal using a login account. The Henry Schein One Onboarding Team will help you create an initial Admin account, and then your office will be responsible for creating and maintaining any additional Admin or general accounts for your office.
To enable or disable user accounts for your office
1. Log in to the Customer Portal.
2. Click My Account.
3. Click User Administration.
4. If your account is an Admin account, you will see a list of all your user accounts and can use the Enable User and Disable User tabs to enable and disable account access.
5. Do either of the following:
· To enable a user account, click the Enable User tab, select the contact from the list, and then click Enable User, specify whether you want the user to be an Administrator, and then click Finish; if the individual does not appear in the list, click Create New Contact, type the user's first and last name and email address, and then click Create.
· To disable a user account, click the Disable User tab, select the user account you want to disable, and then click Disable.