Which forms questions are Sync questions?

When you create and publish online forms, the following questions are considered "Sync Questions" that are used to write back data directly to the Dentrix database:

·        Allergies - This will update the allergies for the patient in the Allergies tab under the Health History Setup.

·        Emergency Contact - This will update the Health History Contact information.

·        Employment Information - This will update the Employment Maintenance in Dentrix.

·        Medications - This will update the medications for the patient in the Medications tab under the Health History Setup.

·        Patient Address - This will update the patient's address in the Family File.

·        Patient Demographics - This will update the patient demographic details in the Family File.

·        Medical Conditions - This will update the Health History for the patient.

·        Patient Phone Information - This will update the patient's phone number(s) in the Family File.

·        Primary Dental Insurance - This will update the insurance information for the patient in the Family File supplied by the Insurance Manager in Dentrix.

·        Primary Medical Insurance - This will update the primary medical insurance information for the patient in the Family File supplied by the Insurance Manager in Dentrix.

Notes:

·        The Insurance write back will sync just the Primary Insurance with the following information: Insurance Plan Name, Subscriber ID, Group #.

·        Currently only Primary Insurance writes back.

·        For write back to occur, you must be using Dentrix 24.9 or later and must have the following patient information: ID#, Insurance Company Name, Relationship - Self, Group #.

·        Secondary Dental Insurance - This will update the secondary dental insurance information for the patient in the Family File supplied by the Insurance Manager in Dentrix.

·        Secondary Medical Insurance - This will update the secondary medical insurance information for the patient in the Family File supplied by the Insurance Manager in Dentrix.

·        Spouse/Responsible Party - This will update the spouse/responsible party for the patient in the Family File supplied by the Insurance Manager in Dentrix.